this company charges credit cards and dont follow cancelation. After my cancelation I had no activity for four months then they charged my account four times within three weeks. $79 each for LESS than 2 lbs of coffee-that isnt even Seattle Best!! The number they have for customer service is a recording and no one anwers or calls back. I started with nice messages, then firm messages, all they way to telling them I was cancelling my card and turning them in for fraud-all the while they STILL tryed to charge my account. I had by then cancelled my card with the bank. Trying to get my money back-AFTER I RETURNED the product has been impossible. It is March and this happened in November and still have not heard a word from the company! THEY ARE A RIP OFF-THEY ARE A FRAUD-THEY ARE THIEVES.