We purchased the Kenmore Elite Refrigerator model#795-77573600/ serial#702KR00697 approx. one and a half years ago.

We have never been able to regulate the temperature inside the refrigerator..it's freezing everything, or when we turn it down, it gets too warm.

We have tried to contact someone about a possible recall on these units. We heard that all the units like this are LG units, and are causing problems everywhere.

Please contact us at the above mentioned email address so we can settle this problem.