The worst service I ever had !!!
I had ordered a control panel on 1/20/2010 and wrong part was shipped. It was returned and ordered new, Sears promised to ship it many times...never happened, when evr i called it was backordered and Finally i got an email saying it is shiped on 3/9. Waited till 3/26 and called customer serive. I was told there is another shiping mishapp, it was never shiped. And ordered new again on 3/26 and the shiping date promised was 4/02. Never recieved any emails. Today 04/05/10, I called customer service and was told part is backorderd.
Worst service. Cant Sears customer get a reasonable trust worthy date of shiping? It doesnt make any sense to wait 3 months and even today the service agents don't know when they can provide.
SAY NO TO SEARS !!

Disappointed customer
Texas