Sears Crafsman lawn mower (Kohler engine)

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Category: Home & Garden

Contact Information
Canada

sears.ca

Sears Crafsman lawn mower (Kohler engine) Reviews

Rob Pin May 26, 2011
Refusal to replace or honour warranty
Last may 2010 I purchased a Sears Crafsman lawn mower (Kohler engine) with a 2 year warranty. Two weeks (two uses) after I ran the new mower it refused to restart after cutting front lawn. I brought the mower in for replacement at which point they refused and stated that they would attempt a repair. After much feuding and a supposed back order of a part, I received my mower 8 yes EIGHT weeks later. It seemed to function for the few times I used it until end of season. This year spring of 2011 the same issue came back. The mower would not restart after cutting one half of lawn. I then brought the mower back for repair (still under warranty). Now 3+ weeks later I'm told it needs a new carburetor and nothing could be done until I surrendered 40+ dollars. I proceeded to explain the previous issue and repair regarding this mower and asked to speak to a manager. I was told that no one is available and that someone would call me back. This has happened for approx 5 calls and counting within 3+ weeks. Sears is holding my mower that I fully paid for hostage and refusing to honor the warranty. At this point I'm considering small claims court. Robert P

Write a Review for Sears Crafsman lawn mower (Kohler engine)

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Wingate Construction
Excellent service and quality products
75 Degree AC- Houston AC repair & Installation
Franklins Moving Services
PWC Towing
WHAT A RIP-OFF
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy

REQUESTED REVIEWS

REVIEWS BY CATEGORY