I received a Stainless Tool Box brand new from Sears on July 3, 2009. I sent an email about this issue the same day and have not heard back fron Sears. On the Craftsman website it says that they will respond in 24 hours. It's been almost 1 month with no response.

There are many issues with the tool box I received.

Bad Quality Control.

1. There is a ding on top of the box.

2. The Craftsman logo was broken on the left side. It was hanging.

3. There is a noticeable spot weld showing on the right side towards the bottom.

4. There is a big dent above the handle on the right side top left.

5. The sticker on the front left is the wrong sticker. It should say " Ball Bearing" not Ball Bearing, Grip Latch". This is not the "Grip Latch" model.


This should have been sold as a "seconds" or "slighty damaged". I paid for a new tool box. This looks like a "C Conditon Model".

It took me about 26 days to receive this tool box. I do not want to return this box. It would be to much of a hassle to return the box. This item does show out of stock on the website. I do not want to wait another 26 days plus how ever long it will take to receive another tool box.