We purchased a Sealy King Size Extra Plush Pillowtop Mattress about in 8/09. Within a year we had sagging spots where my wife and I sleep. In addition, I hear and feel springs popping getting in and out of bed sometimes. Art Van is sending someone out to see it in three weeks. From what I have read so far, it does not seem as though Sealy has helped anyone with this situation. The salesman at Art Van did not tell us this would sag. I was looking for firm and my wife was looking for soft top. I wanted a mattress, not a sinkhole.