This is apparently not the first complaint of this nature.<br />
<br />
In a nutshell, <br />
<br />
The company advertises for free sample if buyer pays shipping fee of $7.99. <br />
<br />
There is a free trial offered (for 17 days.)<br />
<br />
The money back guarentee is good for 30 days from shipment.<br />
<br />
Order is entered in the billing sysytem with "Terms/ Cond" on date of order, and shipped approx 24 hours later.<br />
<br />
However, billing (for what would be expected shipping charge of 7.99 trial shipping is not entered into billing sysytem for untill after the 30 day money back guarentee has passed)<br />
<br />
At that time, you are billed for $79.62. <br />
<br />
This is an "auto enrollment." <br />
<br />
And, you will be billed for $79.62 each month untill you can figure out how to get a live person to speak to on the phone.<br />
<br />
When you do finally get to speak with a human that can give the above information, <br />
you will be given a cancellation number for your account.<br />
<br />
<br />
But, you will also be given the following information:<br />
<br />
Order date entry in their system<br />
<br />
your agreement to their terms and conditions on that date, <br />
which are-- <br />
<br />
free trial for 17 days from order date<br />
<br />
money back guarentee for 30 days from shipment date<br />
<br />
AND, you are in agreement to subscribe to whatever(?) it is they do every month while charging your account $$79.62<br />
<br />
You will not see this billing information on your account until far beyond the time that you can prevent being billed<br />
<br />
And, if there is to be further shipment of items subscribed to in this "subscription, " I have no idea what they would be. I have not received any further products past my initial 'monthly subscripton' shipment initiated on 12/21/09.<br />
<br />
The name of this company is SCS Health Products <br />
3007 Greene Street<br />
Hollywood, FL 33020-1037<br />
<br />
<br />
This is the address on the shipping box, and the ShippingManager, 1-866-949-0138 <br />
<br />
But, there is apparently an email contact, which may be useful-<br />
<br />
[email protected] Attn: shipping manager<br />
<br />
<br />
Good luck!