I have been a long time shopper to Safeway stores in Chico, California. I have earned mileage points and gas points. I recently found out ALL my accumulated points of 10 cents a gallon a gas was reduced to 3 cents. This information was NEVER verbally told to me! In a recent call 4-11-08 to manager Frank at the Mangrove Safeway he told me that all checkers were to inform patrons... this NEVER happened! I earned those dollars and I am entitled to the what I earned. Unless you give me reason to ever shop at any Safeway store again I am done... You are definitely the robbers and I have lost all respect for Safeway stores.