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Connie Anderson
May 12, 2011
Constant Calls from a unknown Number
For the last few weeks, that above mentioned Company has called my house. Their Phone # is (240)210-7113. They don't leave a message, and I have picked up the phone, but nobody says anything. I won't say anything also. But they call every day. It is getting real old.
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Savona Bailey-McClain
March 27, 2011
Pursuing collection on paid bill
RPM is trying collect on a telephone debt that has been paid. There was confusion from Verizon on the bill and the amount. I contacted Verizon who admitted that their records were confusing and that they did authorize RPM to collect a debt. BUT I was told and they called RPM with me on the phone that they should stop contacting me because I agreed to pay Verizon directly. They also explained that wrong information was given. It has now been six weeks and RPM is trying to harass me to pay them on a two year old bill. That was the confusion in the first place. I didn't owe a two year old bill. And I cleared the matter with Verizon. These people should not be in business.
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THE DON
November 12, 2010
PAID |DIRECT tv BILL
hARRASSING PHONE CALLS TO ALL MY NUMBERS DAILY. wHEN i INFORM THEM THEY ARE CALLING A WORK NUMBER THEY HANG UP BEFORE i COMPLETE MY SENTENCE///ILLEGAL. tHIS SERVICE WAS CONECTED TO A RESIDENCE WHICH WAS A SUMMER RENTAL AND THE BILL WAS PAID BY MY LANDLORD. i HAVE PROVIDED A PAID RECEIPT FROM THE LANDLORD O |DIRECT tv
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emort
March 13, 2010
Calling for a Verizon bill we settled
We settled a debt with Verizon in 2007 and out of nowhere get a call this week from a company called RPM saying we did not pay $69 due. After probing a bit more to understand where and what account this company was asking to collect from and asking for additional documentation, the collector "Travis" became defensive and rude and said he was just a collection agency and we need to pay up. Good thing we had the history - and google search to check on what was up. Very frustrating...
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NLisa
January 1, 2010
Withdraw from my account w/my denial
About a month ago I verbally agreed to make 3 payments towards my credit card. I gave RPM my account information etc. After working out the figures, I realized I didn't have the funds to make the payments and have called RPM to tell them about the situation. I never received confirmation in the mail regarding this withdrawl and even after I told them I wouldn't have the funds available, they took the money out of my account anyway. So now I have this huge negative balance in my account and have to call my bank tomorrow to get this staightened out. RPM is the most slimey company I ever dealt with and I'd advise if ANYONE gets contacted by RPM, to get a lawyer because they will harrass...harrass...harrass...you. They will also take funds out of your account if you give them any information.
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Shanooks
November 8, 2009
abusive phone call
I got a phone call from a Kyle Stevens from RPM collections. He asked for a person who I do not know and when I said that that person has never lived here, the man went off on me!
He used foul language, raised his voice, and left me shaking when I hung up.
How the man sleeps at night, I don't know. What he doesn't know is that his body doesn't know the difference between his fake anger and the real thing.
A recipe for a coronary...
This company should be put out of business, and made to pay damages to their victims.
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October 27, 2009
Sold debt we settled to another debt collector
We settled a credit card debt with RPM in July of 2009. Now we are getting collection letters from Leading Edge Recovery Solutions saying the debt was never paid. We have repeatedly requested settlement letters from RPM, but to no avail. RPM says they will send a letter and they never do. This remains on our credit as an unpaid debt although it has been settled!! For two months after we paid the settlement, RPM continued to call requesting payment and were very rude about it. One "gentleman" even started to yell at me when I told him we already settled and argued with me saying we did not!!
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Another susan
October 18, 2009
Repeated phone calls
We keep receiving recorded calls from RPM asking that we call "Rhonda" for improtant information. Calls come at night and very early on weekend mornings waking us up! Today we pressed *69 and recalled the number. Man told us the name of company and that his company is not bound by the "Do Not Call List." (Is that even possible???) He asked for someone we had never heard of, and we told him she was unknown to us. He told us that it was a wrong number, and we would be removed. Like someone before has said... We'll see.
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sprinthater
October 6, 2009
Sprint cell phone bill
RPM contacted me at work exactly 20 day after cancelling my Sprint cell phone account and moving to another provider. This after I had numerous calls to Sprint regarding their removal of my online account where I paid my bills as soon as I called to disconnect; and having charged me the full amount of termination fee when they said in writing in a HELP email from their web forum that I would only be charged a prorated exit amount.
RPM called to "verfiy" my home address and said they could not tell me what they were sending without verification. I said if you are sending me a bill you know where I live, I don't have to tell you my address again.
The rep was extremely rude to me and said "do you realize this is a matter of documentation and it will proceed" and I said, "then let it proceed, you know where to find me." And the rep hung up muttering something under her breath.
I can understand a cell phone company crying over losing my business but they don't have to sick the dogs on me less than 30 days after I leave to collect, and they chose a really poor customer oriented service to do so.
This lady was not threatening like a collector, just rude and obnoxious. I will never ever ever go back to Sprint after this and well tell everyone I know of my bad experience.
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Skyler
May 28, 2009
Harassment
They justify the harassment with a penal definition of the word. That since they have cause and reason to call 5 times a day including Sundays and holidays...(yes memorial day as well.) they have easily bended the bar and standard to adamantly and conveniently ensure that they themselves are not viable to any scrutiny...How convenient the penal system is for them...They get to change definitions of words to ensure immunity...
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