I have been in contact with Chris Love from RPM regarding my debt from a vehicle that was repossessed from me during a time I lost my job. When the debt finally went to RPM I was fortunate to have a compassionate man like Chris on my account. During the beginning of 2009 I was taking care of my terminally ill mother and kept in contact with Chris during this process. I have not worked since August of 2009 and My Mother Passed Dec.6, 2009. I have paid $1500 of my debt. I indicated to Chris that I had an Inheritance, and that there was a process with paperwork. Chris and I spoke several times and the last conversation was that he would contact me the 8th of January as to the status of the final payment. I made a $1000.00 payment on 12/17/09 and just received a call from Chris on Sunday 1/3/2010. This is not his fault, however I do hold the agency responsible for this continued harrassment. Chris is only doing his job. I will speak with Chris again on Jan. 8, 2010 as agreed.

I made a settlement with RPM in April of 2008. They start calling me in July of 2008 to tell me I still owe them money even though they settled with me. They now call at least 5 times a day every day. They are now becoming abusive with their language. They laugh while on the phone with me, they tell me to make their job easy and just hang up the phone. They tell me they are going to call me 20 times a day if they want to and I can't do anything about it. They are ignorant, arrogant, and ill-informed.