I thought I signed up for a 3-day subscription for $5.99 to help me find a roommate. I did not find a roommate using this site, and it did not seem like I was going to. So after the three days was over, I figured that I did not have to do anything else since my subscription was over. WRONG. I just discovered in my bank statements that Roomster.com has been charging me for an automatic renewal at a monthly cost of $29.95. Over the last 3 months, the total amount of money that Roomster has taken from my account without my knowledge is $89.85.

When I discovered the problem, I tried to contact the company, but they do not have any other way to reach them listed on their website except for an email to the Help & Support desk. I have only gotten snippy responses from them that are neither timely, nor answer my questions. Furthermore, what sort of company hides these charges then does not have a way to contact them? SKETCHY! So, I called the Better Business Bureau. As it turns out, Roomster.com had 124 current complaints against them regarding this issue. They now have 125.

Whatever you do, DO NOT give Roomster.com your billing information. Not only will you not receive any worthwhile services, but they will charge you a ridiculous amount without your knowledge and then do their best to prevent you from contacting them!!! If you have already made the mistake of using this website, please contact the Better Business Bureau immediately to help file a complaint!

You sign up for a 3 day membership but in fact are automatically signed up for a 30 day membership without being autherised

I am being scammed for the same $29.95/ month as well as many other folks by Roomster.net. I only agreed to the 2 week subscribtion. However iI am still being debited after cancelling my subscription. Has anyone reported to the BBB yet? I'm going to and i hope others will follow. This is rediculous to be taken advantage of and there has not been any signs of the sight being useful. There isn't any action by the victimizing party to set things right or respond to any contact via email. There isn't even a customer service to contact for dealing with issues.

I hope others who have similar complaints read this and help to defend others of this site. This site must be dealt with and I for one will contact the BBB in hopes of having this scamming business brought to a hault!

I am being scammed for the same $29.95/ month as well as many other folks by Roomster.net. I only agreed to the 2 week subscribtion. However iI am still being debited after cancelling my subscription. Has anyone reported to the BBB yet? I'm going to and i hope others will follow. This is rediculous to be taken advantage of and there has not been any signs of the sight being useful. There isn't any action by the victimizing party to set things right or respond to any contact via email. There isn't even a customer service to contact for dealing with issues.

I hope others who have similar complaints read this and help to defend others of this site. This site must be dealt with and I for one will contact the BBB in hopes of having this scamming business brought to a hault!