Resorts Condos Management

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1 stars
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Category: Business & Finances

Contact Information
6236 Kings Pointe Suite 7, Orlando, Florida, United States

Phone number: 888-321-1410
resortscondosmanagement.com

Resorts Condos Management Reviews

Morningstar June 22, 2010
Promised they had a person already set up to buy our timeshare and after taking our money it all fell through
Was contacted by this company saying they had someone who wanted to buy our timeshare. All we needed to do was send them $1498.00 and when the title cleared we would close on the sale. This was 12/01/09 and as of today 06/22/10 we have not received any money. Also the phone is now no longer in service. This is not the first company we have been scammed by but their sales pitch actually sounded real and we trusted them. Well, needless to say I don't think there is any company out there that can be trusted.
DJTims April 22, 2010
Fraud/Scam Alert
This company is scamming timeshare owners by fraudently advising that they have a buyer for your timeshare. They do not have a buyer - this is merely their way to get your money. Please contact the Texas State Attorney General to file a complaint. Enough complaints - class action lawsuit. Also, this site has some good comments on RCM - but if you look closely, it is the same person posting these fraudulent messages that RCM sold their timeshare. I suspect whoever it is works for RCM and is trying to confuse potential scam-ees.
carmela odriscoll March 3, 2010
lying about selling my time shar
on 9/13/2009 resort condos management call me about selling my timeshare thay said thay had some one to buy it thay talk to all the time then thay start geving me the runround and now thay wont even talk to me so it ben 6mounth and nothing
Montanamac December 22, 2009
False Representation
On October 2, 2009 I was contacted by Jeff Montgomery from Resorts Condos Management. Jeff verified my name and that I had a timeshare for sale at South Lake Tahoe Resorts. I confirmed this was true and he said they had a potential buyer for my timeshare was I interested in selling. I confirmed yes and he took down some information about the timeshare (weeks owned, # bedrooms etc). He said he would contact the interested buyer and get back to me if they wanted to make an offer. He called me back a half hour later and said the buyer wanted my timeshare and was offering $14, 000 for it. I said I would take the offer and he said they would get the paper work going immediately and they would charge $1, 498 as a processing fee to do the paper for the sale. He asked me specifics about my information and when he asked for my credit card number I told him I wouldn’t give it out to a solicited call. He gave me his contact information 888-321-1410 ext 178 and said I could call him back. I called him back and knowing I had his name and number I gave him my credit card number. He said that I would be receiving a call from someone in their verification dept to walk me through the closing paper work.
About a half hour later Bryan (he wouldn’t give me his last name) from their verification Dept called me and walked me through the next steps and what timeline to closing. I told him I didn’t have the title and he said it didn’t matter they would be getting all the paper directly from South Lake Tahoe Resorts to process the sale. He told me the buyer had a confirmed deposit of $7, 500 and the confirmation number for the deposit was TA6795427961. He told me they would contact South Tahoe and verify my ownership and get the remaining information they needed. He also said I would be receiving the closing paperwork for the sale in a few days. Once I signed the paperwork and returned it they would process the downpayment and send it to me, the remaining balance would be paid at closing
A few days later I received the paperwork. The paperwork they wanted me to sign granted permission to register my property on their website and make the information I provide available to interested buyers.
I immediately became suspicious and went on line and found out they have been running scams like this with multiple timeshare owners. Their previous company “Summit Resorts Marketing” has 18 reports filed on www.ripoffreport.com they all had the exact same story. I also found the same results on this site for Resorts Condos Management (formerly Summit Resorts Marketing). Upon finding this out I called credit card company to report what happened I was instructed I would be getting this paper work and in the mean time contact the company and see if I could get a refund.
I called three times and left messages for the rep Jeff Montgomery to please call me back which he never did. I called a fourth time and finally got the customer service Manager on the phone (Justin Attelle 888-321-1410 ext 106). I told him the paper work I was sent was not what I’d been told I was receiving and I wasn’t going to sign a form basically authorizing them to market my timeshare. He said they couldn’t process the sale unless I signed the paperwork, I responded I would sign the paper work they told me I would be receiving which was the closing paperwork on a confirmed sale. I told him about my findings online of all the customers who had filed complaints about his company and he responded those were due to some bad sales reps they’ve have since fired and they have since cleaned up their act. He also said that out of the thousands of sales they’ve completed only having 20 filings wasn’t bad at all. He said they have a B- rating with the Better Business Bureau, I’ve checked and they aren’t registered with the BBB. I again reiterated what I told him previously, I wouldn’t sign the paperwork sent to me so I’d like to cancel the transaction and simply get my money back. He said he look into it and would get back to me. I asked him if he had my number which he said he did and then put me on hold for a couple minutes and then hung up on me. I called him back and got a voicemail and asked to be called back since he had hung up on me. I called again the next day and left messages with both Jeff Montgomery and Justin Attelle, I still have not heard from either. This company is blatantly deceiving people and running a scam, I can’t believe what they are doing is legal. I strongly encourage you to google them to get additional information.
Here is some additional information about their two companies. Resorts Condos Management is associated with an address that Summit Resort Marketing, L.L.C., used. Summit Resort Marketing lists its address as 6236 Kings Pointe Parkway Suite 7, Orlando, Florida, on its Florida Department of State filing (Fla. Doc. No. L08000109088, filed November 25, 2008). A Florida corporation named "Jams Management of Central Florida, Inc." is the company behind Resorts Condos Management. Jams Management of Central Florida was created on March 5, 2009 (Fla. Doc. No. P09000020761). Jams Management of Central Florida, registered the name "Resorts Condos Management" on July 15, 2009 (Fla. Doc. No. G090000135119). Summit Resort Marketing has since closed their Florida location and the phones been disconnected. Please go to www.ripoffreport.com and search both company names for additional customer complaints about both these companies.
Final update my credit card company has reversed the charges and I’ve received my money back. DO NOT DO BUSINESS WITH THIS COMPANY!!!
TimeShare Chi-town November 23, 2009
Scam Alert
Be VERY careful with these folks. They claim they have a buyer -- when they don't. They claim you'll get a full refund if your timeshare doesn't sell, and then try to make you agree to the opposite -- ON TAPE!. If you've just fallen for their fast-talking sales pitch -- ACT QUICKLY. Cancel the deal IN WRITING. Call your credit card company and open a dispute case. I got my money back only after acting quickly and putting everything in writing.

Nov. 16, 2009.

Got a call from Salesman #1, Resorts Condos Management, 888-321-1410. He indicated there was a family interested in my timeshare. He confirmed we own a 2-bedroom, lock-out, floating week at Westgate Resort. Would I agree to a $ 26K price? Wow -- I can unload my unused timeshare!

Salesman #1 put me on hold, to talk with Closing Mgr. who also indicated they had a buyer for my timeshare, and needed to run credit card for $1, 497, which they said was a discounted fee for handling the sale.

A few minutes later, I got a call from the Verification Office 888-321-1410, 800-625-6584 (fax) The Verfication Office wanted me to agree that no one represented that there was an identified buyer for my timeshare. I balked. The VO ended the call, stating I needed to work things out with my sales rep. Closing Mgr. called me back and asked me to take a leap of faith, insisting I had the right to a full refund should the deal NOT happen. Minutes later, the VO called back, and I was then asked by VO to agree that the fee was not refundable. Near the end of the call, I pointed out that I could NOT agree the fee was non-refundable, and with that, the agent abruptly ended the call.

I called back within several minutes and left word, stating I did NOT want to proceed and did NOT want a charge placed on my credit card. I informed them I would consider a credit card charge from them a fraudulent charge.

That night, I talked with Customer Service Rep from Chase VISA, and they indicated there is already a pending charge for $1, 497. He indicated to call back in 48 hours, and if the charge is posted, file a disputed charge claim.

Nov. 17, 2009

Got a call from Resorts Condos Management, indicating they were going to send me a sales contract. I stated that I'd decided against participation, and once gain requested a refund. Company rep pledged to conduct an investigation.

Minutes later, I got a call from Closing Mgr., and I expressed anger over having my credit card charged. I told him Resorts Condos Mgmt. gets an "F" on the Better Business Bureau site, and he indicated they do so many deals, it would be impossible not to have a few complaints.

Nov. 19, 2009

I received an e-mail from RCM with a proposed sales contract. On the sales contract, it indicates we have seven days to cancel the agreement.
I wrote a letter and an e-mail asking the agreement be cancelled and requesting a full refund.

On this same day, we also received a separate e-mail stating a refund has been issued.

Two days later, the 1, 497 charge was reversed.

Bottom line -- these folks want to charge $ 1, 497 to market your timeshare, and if it doesn't sell, you're stuck.
jeramy tallbott November 5, 2009
i sold my time share with rcm i only 90 days!!!! and got over 65K
I was going through some tuff times money wise and just couldnt afford the mantnice fees anymore soo when gary jonson called me and told me ha had an offer for my resort i was like finally i had been trying to sell it for a couple years now. well i was kinda confused by the whole process but gary walked me through it step by step and in only 90 days i got my certified cashiers check for over 65 K!!!i would tell any one i kno to let them sell your propertie fpr you its fast easy and the make sure you get top dollar for it..
jeramy tallbott November 5, 2009
sold my resort in jus 65 days!!
i was contacted by a young man named franklin midway. He informed me that he had a few offers for my propertie and well i couldnt afford the mantnice fees anymore soo. i thought why not soo i did some of my home work and when the BBB rating for their company was a b - well i gave it a chance abd i paid off big time. after only 65 days well 66 really i got my check in the mail for over 43 thousand dollars. YAAA. really.
Sharon Allred October 3, 2009
False promise of immediate sale of timeshare
The above address may or not be the one that is or not for Resorts Condos. The Irving, Tx 320 Decker Dr #100 is where the orginal paperwork came through. David Brewer called us the last of May saying he had a weding planner that would buy out timeshare for 20, 500. We bit. Guess what! He got 1508 of our money. He kept giving us the run around about Westgate not processing paperwork to a wrong signature of the future owner on the contract. He said that money was sitting in escrow just waiting the final sale. I have talked to his boss, David Mann, and have not gotten any results. Customer service puts me on hold or leaves their answering machine on. David Mann does the same thing. These are not the people to be doing business with. Please warn.

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