On my Visa Card I have a billed amount of £8.50 to RN*r1 Superpass Premium Reference 0870-2402486. Can this please be canceled.

Please respond to [email protected] and copy to [email protected]

Michael Evans

Hey! I have not been using your product "AT ALL" and I was also unaware that I had given or signed up for the service (REAL PLAYER SUPERPA 866-420-5832).

I really do not understand why are you charging me an amount of US$4.94 from my MasterCard without my authorize for the past three month (16 Jun 2009, 16 Jul 2009 and 16 Aug 2009).

Please cancel the service and refund me the total amount of US$14.82 (US$4.94 x3) with immediate effect before any LEGAL ACTION taken.

Hope to hear from you soon.
My email address is [email protected]

steve goh

RN *REAL PLAYER SUPERPA & UNLIMITED MOVIES charged on my credit card but cannot play movies and receives error message

real player taking money from my account

This company took my credit card information when I downloaded real time player. They told me that if I had read the small print in the agreement for the software download that I would have seen that I was going to be charged on a monthly basis to use their "superpass". Since this was on my business card, my accountant presumed it was part of our website marketing fees. Thus we've been charged $12.99/month for a service we've never used or requested. When we called to cancel this service, they asked me "Didn't you read the small print when you signed up for the software download?" Very poor business practice to sucker people into paying a monthly fee for a service they don't need or want by offering them a supposedly free software! This company should be reported to the Better Business Bureau for perpetrating a scam on the public. There are many complaints about this on the web!