Rainsoft water treatment

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Miami, Florida, United States

Rainsoft water treatment Reviews

July 7, 2008
worked one time, cost too much
I received a phone call one day saying that I had won $500.00 in groceries. I was trilled, having just had my second child, this would really help with formula, diapers, etc. The nice woman asked if she could just show us a product that they are selling and would come to our home and bring the prize with her. My husband and I agreed, but knew we weren't going to buy anything, just listen, get our prize money and be done. The woman came in did a water test and showed us a large clump of yellow jello type material in one tube, a brown dirty gritty liquid in another and asked us if we actually drink this water, bathe our children in this water, and basically made us feel very dirty, even saying that our water company is known to have the worst water even containing fecal matter, which our children may drink. My husband couldn't stand the thought, he was immediately hooked, I tried to talk him out of it, to no avail. She explained that with financing it is very affordable, it would only cost $103.00 a month and we would have years worth of free laundry soap, household cleaning soap, and dish soap, which we would only use a teaspoon amount of since it is pure and the water will be pure. We would save money on health care, look more beautiful, our clothes would last longer, dishes would be cleaner, etc. And that it came with a lifetime warranty. We'll we signed up. A month later they came to install the unit. I couldn't wait to bathe in it. I took one bath and couldn't get the soap felling off of me, however I felt like I must have been cleaner. The next day the water felt no different than it had before the unit was installed. I realized it wasn't working and called the company. They told me that I would have to pay $85 a hour for someone to look at it (not fix it-look at it). I told them that they can come and pick it up then, I didn't want something that wasn't going to work. They then advised me that I had 3 days to back out, which expired before I even had it installed. How is that fair? If it wasn't welded to my water pipes I would have taken it back to them and left it in the parking lot, but that wasn't an option. We made the payments for years. We came to a point where we had to choose to pay bills on items we had to have (electric, water, house, etc.) or broken water softner. We'll we stopped paying. My husband and I divorced and I was now left paying since I kept the house. We'll money problems continued for me, receiving child support sometimes and not others. Rainsoft continued the harrassing phone calls to my house, my work, and my cell phone. I finally said that's enough I have paid $5, 600.00 for a peice of crap that does not work and will not pay anymore. The woman that day threatened my credit- I could only laugh at her and say " Lady if you saw my credit report you would laugh too. That doesn't scare me." I got another phone call today saying you have to pay, you are responsible, and we have a lein on your house since last year. I explained that 2 people signed that contract and I am not the only one responsile, he continued with yes you are, since they have no numbers to reach him. So I did tell them they can call him at work at the police department, where he is a cop. I should have told them his number was 911 lol. Anyway, apparently they want me to pay $7, 000 for (1) luxury bath. It seems they are now charging me interest of 18 percent since it has taken me so long to pay the money I have paid on it. So my bill will continue to rise, since I wil not pay anymore. The funniest part is the lein on my house, because the address for the lein is for a state owned trailer (staff housing) that I moved into for about a year and a half while I rented my house out because I couldn't afford the payments at the time. I'd like to see them try to take that from the new tenant. lol. I don't know how these people get away with scamming people like this. I know some other poor people are being taken advantage of right this second. It could be your mother, gradmother, daughter, son, father, grandfather, friend or anyone that you wouldn't think would fall for it, but they're good. Oh yeah, the prize was a coupon book which 90 percent of the items I don't even use and the soaps promised, did not clean anything, it was like using water (only) to clean your counter tops, clothing, dishes, etc. I have seem some of the other complaints and know how they are feeling. This company needs to be shut down, before more people get affected by it. Sincerly, Brenda Patterson

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