I am absolutely disgusted and it appears I am not the only one. I made a debit card call in Victoria station in London England to my sister who I need to contact urgently and have just seen that the call cost me £10. I was so disgusted that I called the company for a breakdown and they infomed me that my coonection fee had been £6.99 (£7 in other words) I complained and said that I had had no warning of such an extortionate charge and they offered me a meagre £3 refund I insisted on the £6.99 refund but they said the maximum they could offer was £3.
I said that I would take the £3 but that I would be reporting their company and asked for their details but I was informed that now that I had taken their details I was no longer entitled to this £3 refund. This company is a rip-off merchant based in California and I have no idea why they are allowed to operate anywhere but I am especially concerned that public phone boxes in London UK are put through to this company based in California. I intend to take further.