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jfroggie99
July 6, 2009
SCAM
DO NOT ORDER ANYTHING FROM PROFLOWERS.COM! Even if you do not complete the transaction – if you choose free shipping they sell your cc info and you get charged from TWO different companies for “subscriptions” to scam sites that charge your cc every month! One charge will come from EASY SAVER 800-355-1837 MD for $14.95 per month and another charge for $9.97 per month will be from WWW.FREESHIPPING.COM. It is a HUGE mess to try to get these things canceled and to get all your money back. By being in business with these two scam companies – that makes PROFLOWERS a SCAM as well.
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jilla2
June 20, 2009
Easy Saver Rewards
Do not buy flowers from Proflowers.com.
At least be very careful. You will be enrolled in the "Easy Saver" rewards. They claim this was a voluntary enrollment, but I have zero recollection of agreeing to this program or the associated charges. I never received a membership number and am not even able to access my supposed account.
The only way I discovered this scam was by reviewing my credit card statements and noting a $14.95 recurring charge extending back 14 months that I could not explain.
I have not been able to get through the phone lines to 1800-444-9491 to request a refund. I consider my time and aggravation worth more than the $209 I lost, however I will NEVER BUY ANYTHING from Proflowers.com, and will do anything in my power to make sure that everyone I know NEVER BUYS ANYTHING from them again.
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Susan
June 6, 2009
unauthorized charges
After placing an order for flowers with Proflowers.com, I've had two unauthorized charges to my bank account. The first charge was for $1.95 shortly after placing my order and another charge of $14.95 has just appeared on my bank account one month later under the name of Easy Saver.
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regina s
June 5, 2009
freeshipping.com * supersavers.com
My husband ordered flowers for me for Valentines Day, Mothers Day, Anniversary and somehow Proflowers signed him up for freeshipping.com and supersavers.com. We did not receive anything in the mail stating that we were memebers, they just kept taking money out of our checking account. I tried to contact freeshipping.com but there is not phone number on their website. I did contact supersavers.com via phone and cancelled that. I am furious at Proflowers for setting us up like this. Besides the flowers i received on Mothers Day were dreadful. They only lasted 2 days and the card was to someone else named Rosey.
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Dale
June 4, 2009
Unathorized Credit Charge
I to purchased some flowers from ProFlowers.com and I never signed up for any other service and now I have been charged on my credit card $14.95 for the last few months. This is illeagal and these people should be prosecuted to the full extent of the law. I want my credit card credited back with all the illegal charges NOW!
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foolmeonce
June 1, 2009
Deceptive advertising
During the order process customers are steered to "discount shipping" and I use the word "tricked" into signing up for EASYSAVOR (800-355-1837 MD.) Very quickly the customer finds themself "enrolled" in Easy Savor. In my case I canceled immediately and and even got a cancellation number. A few days later I was e-mailed from Proflowers/easy savor information indicating I was a member. I called them and was told I was not a member and I would not be billed for membership. Last Saturday I received my Visa statement and it showed I was billed for the membership fee. I phoned and e-mailed Proflowers.com, I was unable to speak to anyone at Easy Savor. They have no "live" people answering phones over the weekend. Today I received an e-mail from Proflowers.com defending their method of signing up members but also agreeing to refund the Easy Saver fee. Thank You [email protected] |
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Dustin
May 7, 2009
Scam charges
I saw an ad on facebook for $19 flowers (for Mother's Day) and I thought that was a great deal. Then, after going through the trouble of finding out when mom would be home and entering all the required info, I see that there are EXTRA charges. These fees are not in other flower delivery orders and I used to order from 1800flowers all the time.
Anyway, I thought I could send the flowers early and the delivery charge would be less, it indicated a $4.99 charge. When the saw the total charges, I was surprised. The $4.99 charge was for 'guaranteed mother's day delivery' and it wasn't even for the day of Mother's day. It would have been more if it was closer to that day. There was also the standard delivery charge of $12.99 and a handling fee of $1.99. Ridiculous!
I usually pay $8.99 or $9.99 for flower delivery, not a guarantee fee and a handling fee added.
This holiday special was clearly a SCAM!
I canceled the order and did not proceed but it truly wasted my time.
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unhappylety1
May 3, 2009
Poor Flowers
Proflower Roses: The roses that I recieved on my bday from my husband were awful. They were almost dead. I spent some time taking off all the dead petals and extra leafs that came with them. Instead of smelling fresh they smelled old and bad. After letting my husband know of the condition of the roses he called Proflowers and they would not give him back his money, but they offered to resend the roses. The second set of roses were worst then the first ones. They were awful. Needless to say they were wrapped in a a plastic type material that read product of Columbia. No wonder they were dead by the time they arrived to California. I would not order from them ever, even if the roses were free.
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natalie
April 30, 2009
illegal credit card charge
ProFlowers has illegally charged my credit card with a fee to ezsavers. I have never authorised this payment. This is absolutely unethical and if this continues i will take legal action.
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Marilyn Hanson
April 15, 2009
charges that I did not otherize
I was suposed to get the flowers with free delivery. They charged me way more that was authorized which is almost $84.00 and have not reimbersed the money to me. I am mad and will never do buisness with them again.
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