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MadFlowerBuyer
January 17, 2010
Fraudulent charges
Just like everyone else, we were hit by the Easy Saver "rewards program" for $14.95/mo, even though we have no knowledge of signing up for this. Hundreds of dollars went to them before we noticed! Beware of proflowers.com, as they appear to be an online scam.
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ReginaS
December 3, 2009
Easy Saver
I can only add to this list. My daughter's boyfriend ordered flowers to be delivered to my daughter on their anniversary. He lives in Germany. She is visiting in Utah. He just called me because there was a charge of EUR1.30 on his credit card and his bank was suspecting fraudulent activity. He had also received an email from ProFlowers stating his credit card had been declined. I called ProFlowers and spoke to "Minder". At first she claimed no knowledge of the EUR1.30 charge origin but the relented when I kept probing. She tried to explain the Easy Saver action and offered to call to have the "membership" cancelled. After I hung up I checked for Easy Saver Rewards on line and found these pages. I called ProFlowers back to express my outrage. I am surprised no one has been able to stop this company's practices after all these complaint. Please call the Better Business Bureau or file a complaint on line.
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ReginaS
December 3, 2009
unauthorized charge
I can only add to this list. My daughter's boyfriend ordered flowers to be delivered to my daughter on their anniversary. He lives in Germany. She is visiting in Utah. He just called me because there was a charge of EUR1.30 on his credit card and his bank was suspecting fraudulent activity. He had also received an email from ProFlowers stating his credit card had been declined. I called ProFlowers and spoke to "Minder". At first she claimed no knowledge of the EUR1.30 charge origin but the relented when I kept probing. She tried to explain the Easy Saver action and offered to call to have the "membership" cancelled. After I hung up I checked for Easy Saver Rewards on line and found these pages. I called ProFlowers back to express my outrage. I am surprised no one has been able to stop this company's practices after all these complaint. Please call the Better Business Bureau or file a complaint on line.
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stephhusker1
November 13, 2009
found a charge on my checking that I didn't ok
I was online checking my checking account and found a charge of &1.95 that I didn't approve. Yes I ordered flowers from proflowers.com. I still didn't approve for this charge.
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inker
November 2, 2009
fraugelent debits to my bank account
this company debited my checking account 9.97 monthly for 7 months without my concent
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October 29, 2009
CMG Free Shipping monthly charge
Credit card has been charged $9.97 per month for "CMG Free Shipping.com" because we ordered from Proflowers.com. We received nothing from either company regarding the "box (we) must have checked when ordering from Proflowers" for this service. CMG Free Shipping.com never provided us with notification/confirmation/verification or the required login information. What a scam. We will only receive credit for one month. We will NEVER order from Proflowers.com because we feel as if we've been duped.
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Evan Devan
September 28, 2009
Scammers and cheaters
I was sending flowers to my wife for Valentines Day via Proflowers.com, On their web site was a coupon for free shipping. In the middle of completing the Proflowers application another identical application appeared. I was duped into thinking that my original information was dumped for some reason. I completed this application as I had completed the original Proflowers application. It showed me an amount that was reasonable for sending Val Day flowers. When I got through this online form my original app reappeared so I continued to complete the form, the cost had dropped similar to if they had deleted the shipping cost. My visa was charged for both the flowers plus shipping and also membership to a SCAM Proflowers calls Free Shipping.com, and additional $83.33. I had until this year used Proflowers every year for the past 10 years. But I will never use them again. I want all consumers to be aware of what a despicable company Proflowers is. With Mother's Day fast approaching there will be many more consumers to be SCAMMED by this despicable company.
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MBroderson84
September 23, 2009
Credit Card Fraud!!
I recently experienced credit card fraud with ProFlowers.com and wanted to get the story out there because it seems as though I am not the first person this has happened to.
I ordered some flowers from them online for my mom's birthday last week, as I have used them in the past without a problem. Everything seemed to go off without a hitch; the flowers arrived on-time and in great condition, as usual.
Then today, I was checking my debit card statement online and noticed there was a charge for $14.95 from a company I didn't recognize and I started to research this to find out what it was. The merchant was listed on my statement as EZSVER RW ID055181287, so I copied and pasted the first part (EZSVER RW) into my browser and was shocked at the search results. You can see some of these results at the following link:
http://search.yahoo.com/search?ei=utf-8&fr=slv8-hptb2&p=EZSVER%20RW
It looks like this has been a scam for quite some time and I immediately contacted ProFlowers to see if there was a way to reverse this charge and keep it from repeating every month. The woman I spoke with told me that I must have "accidentally" clicked the accept button on a pop-up that came up while I was checking out from my order with them. Then, I was simply given a phone number and told that I had to cancel the monthly service myself. Of course, I sent them a complaint e-mail, but I don't know if this will do any good. I also disputed the charge with my bank, but I won't be able to contact the EZSVER merchant to cancel the service until business hours tomorrow.
This whole thing is very disturbing to me because I never entered my debit card information anywhere other than the ProFlowers check-out page, so even if I did click on that pop-up (which I specifically remember closing out), then I should've still had to have given my debit card number to this other company. This means ProFlowers is just handing out credit/debit card numbers and information without client authorization. How can this be legal? PLEASE HELP!! Simply boycotting them for the rest of my life just isn't enough...
Thank you for your time,
Mandi Broderson
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jo 39
September 1, 2009
unauthorized charges
There ads were very misleading and they have additional charges for delivery fees and handling fees in addition to the fact that they submitted unathorized charges to our account. Very shady operation. I would highly discourage anyone from using this service.
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Skip MarElia
July 7, 2009
Recuring charge
When you order from Proflowers, if you click "freeshipping" you are signing up for a monthly charge of $9.97
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