I ordered 2 products that were offered together. When I wanted to cancel them both I found they were separate companies & that the contact # I had was for only one of the products. They cancelled that one. When I got an additional shipment of the product I didn't want I did not open it & marked "Return to Sender; CANCEL oder & any future shipments". I have not received any further products but just realized that my acct is still being billed monthly. I have no direct phone numbers or emails for customer service that work.