I too was billed by this company when I was applying for a loan. When I saw that debit I was mad. Afraid to call customer service because of going off on them, but I have no choice. Luckily, I spoke with a rep that did something for me on this and said that the membership that I supposedly enrolled with was cancelled and I would be getting my refund. Luckily, that they gave me my refund by 5 business days.. At least, they are giving a refund, because in the first place this is unauthorized by me.