In July of 2009 I contracted Pricebreak shipping to send my household goods from Boston Ma., USA, to Valencia, Spain.
Initially everything seemed to be professional and well organized, that is until my first pick up date.
After missing several appointments to pick up my goods, causing me to lose 2 tickets for non refundable air travel,
and paying an extra month of rent, I finally had a truck show up at my apartment. The truck had a driver, and no-one else,
but I had paid for door to door service. So that I would not miss another flight, I called all of my friends and we got
the truck loaded. While in transit there were several fees to be paid that were not outlined in the contract, but I paid
them as I had no choice, they had all my things! In November I was informed by a company called EuroUSA that my goods had
arrived in Europe and that they were scheduled for delivery that month. A week later I was told by EuroUSA that my goods
were on hold indefinitely by Pricebreak shipping. After weeks of literally begging for my own belongings I finally received
most of it. The entire time I was made to feel as though I were doing something wrong, and all I did was try to get my
belongings to Spain. The following e-mail messages are the actual e-mails from both companies and myself during this
last part of my experience. This rude and immature behavior is the act of 2 companies that used me in a pissing war with
each other, and have STILL to live up to their own promises. Anyone reading this needs to know that everything is completely
true, I am not a competitor, or an ex-employee trying to ruin thier good name. The following e-mails begin from the first
communication I had stating that my goods were placed on hold due to non-payment of my account, which was only the beginning
of the lies. If anyone would like any more info about my dealing please e-mail me at chefbink AT yahoo.com, and please, for
your own good, find another company to ship your household
The end result of all of this is that I had my household goods held hostage, was insulted and lied to at every turn, and
STILL have not recieved all my stuff, nor a refund for my missing items that was promised to me by these companies. It is
now one year since I started this move and because of PRICEBREAK SHIPPING I am still not done. Please do not use these people
for your move, you will regret it.