Sir,
I am to inform you that on 28.05.2011 I recieved my luggage( trolley) in torn condition at Kolkata airport after my arrival there from Bangkok.When I claimed for that at the kolkata airport, the concerned officer gave me this email id to claim.

details of my journey:
FROM-Bangkok
TO: Kolkata
Date:28.05.2011
Flight no :IT 0022
class:G
DEPARTURE TIME:16:30
seat no;07F
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Dr.Pradipta Kumar Mohapatra