For information purposes only. Consumers with concerns regarding Portfolio Recovery Associates, LLC can contact Portfolio Recovery Associates via our web site at www.praresolutioncenter.com, call and speak with one of our quality service specialists toll-free at 1-866-925-7109 or send us an e-mail at [email protected]. Quality service specialists are on staff to assist between the hours of 8:00 AM and 5:00 PM, Monday – Friday EST.