In March 2009 placed order with this company, upon receiving order discovered it was a subscription basis, immediatley cancelled with assurance from this company there would be no further billing, now 9 months later November 2009, they withdrew $79.00 from my Bank account, have been calling constantly ALL day, keeping getting all reps are busy please leave message, and NO ONE will return my calls.

The introductory offer is for four 'museum-quality' posters for $8.00 plus four mugs. I received the items in a timely manner - the mugs were not what I expected and the packaging was haphazard...two of the posters were creased since all items were in a single box. The posters were of standard quality - nothing special about the printing or paper to identify them as 'museum-quality'. I had read the fine print and knew I would be receiving additional items (two posters would be shipped automatically at regular intervals at a cost of $39.80 each - who KNEW what the subjects of the prints would be???) - I called customer service immediately (the same day as receipt of the introductory shipment) and cancelled my membership - as directed. The representative told me that another shipment had already been sent! She said my membership was cancelled as of that phone call and I could return the shipped items. I did so as soon as they arrived, handing them back to my mail carrier in my driveway - they never entered my home - on Aug. 28th. One month later I call posterpass.com - the representative said they had not yet received the return and, once they did, it would still take 60-90 days to process a credit to my card. Another month passed and two $79 charges were posted to my credit card by posterpass.com. I called posterpass.com again and they will not answer their phones - "all representatives are busy, please leave a message". I am disputing more than $237 worth of charges to my credit card, not including interest, thanks to this disgrace of an organization. PLEASE BE ADVISED - DO NOT GO NEAR THEM UNDER ANY CIRCUMSTANCES!

Saw a deal on PosterPass.com. 4 posters for $4/ea. Read the fine print, it stated that random posters would be sent to you at "retail cost" until membership was cancelled. Thinking it would be okay, I placed my initial order, and immediately cancelled my account on 6/29. Confirmation #205226. I was charged an additional $39.80 two days later. I called their customer service line to question these charges. The rude lady on the phone said "they were sent at the exact same time as your first order, send them back and we'll refund you". After reading online about how they do NOT refund people as promised, I decided to bite the bullet and keep the stupid posters.

Fast forward to 10/26... they've charged my debit card with another $79.00. I have not placed any orders through them, and my account has been closed for months. This charge is completely unauthorized.

I've reported them to the Better Business Bureau, now I'm crossing my fingers for a refund...

I ordered the trial offer of 5 posters for $8. They immediately started sending poster sets out everyday. I could not get them stopped until they had charged over $600 on my credit card which I cannot get refunded!

Very deceptive advertising. Ordered on a promo 4 posters and 4 mugs @ $1 ea., = $8.00, shipping free. Two days later I was chg'd on cr card amt. of $16.00 and two days later, $39.80 for upcoming membership. WHAT?? I had not even recv'd my initial order. Who in their right mind would order a membership for up to $88.00+ a month without seeing a product first.
Yes, as per the cc company, I called, over and over until I got through. Then the first operator hung up on me after saying "didn't you read the 'other information'". Sure I did, but I expected to see the product first.
Second call back-operator was nicer. Made the statement that "everyone that calls wants to speak to a supervisor", did I want to hold? So I did for 11 minutes, finally I agreed to leave a message. You guessed it no call back!!! They would not even acknowledgd my 'cancel".
So far only out $16.00 (this was a double charge on the initial $8.00 as she reminded me there are no refunds) + $38.80 + $39.00 cc card fee o/limit now.
And it has been only 4 days!!! Thomas Robinson