Popeyes Chicken & Biscuits - Farmers Branch, TX

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Popeyes Chicken & Biscuits - Farmers Branch, TX Reviews

June 1, 2007
Horrible customer service
Ordered at drive-thru at Josey Lane location in Farmers Branch, Texas, huge pothole at service window, took over 8 minutes at lunch to prepare order. Unfriendly employee never apologized for delay or appeared to have any interest in customer service, like a "Thank You" or any other courtesy.

Arrived home with order, biscuit and chicken strip were missing from order. As a bonus they did not provide a receipt.

Called Popeye's customer service and spoke to a very nice lady who had absolutely no authority to handle my problem. All she could do was "Take down my complaint and submit it to management".

Supposedly "management" would evaluate my complaint and contact me if they deemed me worthy of a meal replacement.

Guess I was not worthy because they never called.

No more trips to POPEYES CHICKEN & BISCUITS for me!

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