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UnhappyCustomer
January 20, 2009
CHARGE for game but NEVER received!
It's been over a month and I have NOT received the game that I ordered but I have ALREADY BEEN CHARGED for the game. The game supposedly shipped on 12/19/08. Contacted play-asia in early Jan and was told to wait a few more days for the game to arrive. I still did not receive the game by 1/12/09 so I contacted play-asia, asking for detailed shipping info. They were not able to provide me any info and they gave me the run around (e.g. asking to verify the zip code of my address, etc). After reading other reviews on ResellerRatings.com (and this website) where other customers were CHARGED for their order but DID NOT RECEIVE their order (refer to posting from "grapixs" on 3/4/08 3:17 PM, "dougmoen" on 12/3/08 11:45 PM), I immediately contacted my credit card company to fight this charge. Do NOT EVER buy from play-asia.com!!! It's a SCAM!!!
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February 22, 2008
Wrong region - useless game sent
I ordered the game Cars (Disney, Pixar) and one other game from Play-Asia for my son's XBox 360. They sent one game region free but they sent Cars for the East Asia region, even though I am in the middle east which uses the Europe region consoles. I complained to them and they said I would have to pay the postage costs plus a restocking fee plus they would cancel the coupon reduction used. In short they themselves admitted, "it will not be economical for you to return the game".
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