Platinum Rewards
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Category: Services
Contact Information Indianapolis, Indiana, United States
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Platinum Rewards Reviews
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payattention510
March 5, 2010
Not a complaint
I can say that there WERE come employees working for Platinum Rewards that were shady employees. Trying to say that they are working for the credit card company but I can say that in the past couple of months Platinum has done everything they can do to get those people out of there. You will never hear someone calling from Platinum saying that they are calling FROM the credit card company. The opening line is usually "Hello Bob..Hi Bob this is Billy calling from Platinum Rewards IN REGARDS to your Visa ending in 1234. The reason for my call is because you have made some purchases in the recent past which has qualified you as a active consumer and for that your gonna be receiving some gifts. The gift are from companies that are offering risk free trials for their programs they are offering. In order for you to get charged anything you must listen to a verbal contract and agree to everything they say about shipping and handling which is billed that day and monthly membership fees that would apply if you don't call and cancel during the trial period. You must AGREE to these things in order for the order to be processed. It is ABSOLUTELY IMPOSSIBLE for you to be charged for something if you don't say yes. Hanging up while they are reading doesn't help either if you have already said yes to something they were already reading. SO IF YOU HEAR SOMEONE READING TO YOU REALLY FAST AND YOU HEAR PRICES OR NUMBERS..THE SMART THING TO DO WOULD BE TO ASK WHILE ON THAT RECORDED LINE WHICH THEY INFORM YOU THAT YOU ARE IN THE BEGINNING HOW MUCH YOU ARE BEING CHARGED. THEY CAN PRETTY MUCH SAY WHATEVER THEY WANT TO YOU BEFORE THE RECORDING BUT THE WHOLE POINT OF THE RECORDING IS FOR YOU TO UNDERSTAND WHAT YOU ARE GETTING INTO AND TO PROTECT THEM. ANY QUESTION YOU ASK MUST BE ANSWERED TRUTHFULLY. SO PAY ATTENTION! Any questions you have for them would be better asked during the "Customer Protection Statement." People on this website are making this and other companies out to be scams and yes they may say some things that are a stretch of the truth in the beginning but what salesman doesn't but when you go in that back office to sign that contract you read over everything right?! Well this is the same thing..they can't blatantly lie to you in the beginning of the phone call and if they do they get fired and when it comes to the verbal contract its the same as a written contract and if you are worried about anything that's going on you should ask questions. A lot of the programs that these companies send out are good programs that can actually save you some money if you are a frequent and impulse buyer. In order for these companies to have your information you HAVE to buy something which is usually something that is an impulse buy and that's why these companies are profitable because people who have said yes before will say yes again. Even people who have been sold certain gifts and programs 5 months prior will say yes again to another set of gifts and programs.
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anonymous38429
September 22, 2009
Harassing Phone Calls
I have been continuously harassed by this company. They call me multiple times every week, and sometimes several times a day. Phone calls range from 6AM to 10PM. I continuously ask them to take me off of their call list, I have even threatened reporting them to the Better Business Bureau or suing them if they continued to call and harass me.
All of the phone calls are conducted in the same manner. They call and ask, “Is this Bob” Then they say we have your credit card on file ending in “XXXX.” Then they ask me if I would like to be sent a “$100 walmart gift card or gas voucher for free as part of a rewards program for my credit card (that I never joined).” I say “No, absolutely not, I don’t know how you got my credit card information but you need to remove me from you call list.”
This conversation has occurred somewhere around 10 times with the company. I beg them to stop calling me and finally, I received a letter in the mail from a magazine company stating that I have been subscribed for $45/month subscription to four magazines.
I called the magazine company only to find out that Platinum Rewards had given them my information and signed me up for a magazine subscription! They had already charged my credit card $5 without permission and planned to charge an additional $45/month. I demanded that they remove from the mailing list as I did not order any sort of magazine, refund my money, and remove me from the system to which they supposedly complied. I have yet to see if the charges will appear on next month’s credit card statement.
I continue to get harassing calls from this company. The number they are calling me from is 877-875-8720. Here is a forum that I found online of people complaining about the exact same experience with this company:
http://www.complaintsboard.com/bycompany/platinum-rewards-a23167.html
This is a despicable company and I have no power to stop them, I am asking kindly that someone at the FCC office please help me and others that are being harassed and extorted by this organization. I would be happy to help your investigation and please feel free to call or email me at any time with additional questions or for more details.
Thank you very much,
Bob
This is the letter that I wrote to FCC, contact the FCC, Better Business Bureau and the Florida US Attorney General if you are experiencing a similar problem.
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August 19, 2008
Harassing phonecalls
The person who called tried to tell me that they were from the rewards part of my credit card. when i explained that my credit card did not have a rewards program, they turned hostile.
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August 12, 2008
SUEING
THIS COMPANY HAS BROKEN SEVERAL GUIDLINES THAT THE BETTER BUSINESS BUREA WILL PURSUE ON A LEGAL LEVEL. IF I HAD THERE ADDRESS I WOULD CALL THAT STATES ATTORNEY GENERAL AND FILE A LAWSUIT. IF YOU HAVE THIS COMPANY'S ADDRESS OR ANY EXTRA INFO THAT MIGHT HELP PLEASE CONTACT ME. IT IS CONSIDERED HARASSMENT FOR THE COMPANY TO BE MAKING PHONE CALLS BEFOR 9 AM OR AFTER 9PM IN ANY STATE. BUT THEY DONT HAVE TO LEGALY STOP CALLING UNTIL YOU SUBMIT A LETTER TO THERE COMPANY IIN WRITING. PLEASE HELP ME FIND THEIR ADDRESS SO I CAN PURSUE THIS FURTHER.
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February 27, 2008
Harassing calls
These people on a average call 4-7 times a day telling me that since my credit card ending in XXX has been in good standing I have selected to receive a $200.00 shopping spree and a gas voucher worth $75.00 and all they need is to charge my credit card for $1.00 for shipping and handling, And that they would be sending some papers for me to review and had 30 days to decide if I wanted to accept there offer. When I tell them I'm not interested they tell to bad I already have it, they will keep calling, and will not stop.
Well they have called as early as 7:00am and as late as 10:15pm, they love to argue especially when I asked them to remove my number they tell me they can't.
This has to be another scam! But I will say this I would love to sue the crap out of them just for the harassment!!!
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February 26, 2008
On going calls all hours
These people keep calling telling me because I have kept my visa in good standing I have earned a shopping spree worth $200.00 through some place called world net or something like that also I will receive a 75.oo gas certificate and all i have to do is let them charge my visa 1.00 for mailing and review some paper work and i can cancel that at any time. I keep telling them no thank you and they don't listen. I average at leats 3-5 calls a day starting at 7 am and ending some where around 10:15pm.
I have been told "we will keep calling" and they have!!! Most of these girls I can't understand there english and are flat out rude and love to argue. When is this going to end?
I WOULD SINCERELY LIKE TO SUE THE CRAP OUT OF THEM!!!
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February 7, 2008
Unwanted calls!
They keep calling for someone named Marilyn. We keep telling them they have the wrong number! I lied once and said I was her and finally got a supervisor but it did no good. Still calling 2 -4 times a day.
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December 14, 2007
Unwanted calls
This company keeps calling even though I have asked to be put on their do not call list and have advised them that I am on a do not call list. No number comes up on caller ID. They say they are called Platinum Rewards and are based in Clearwater Florida.
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