I and my sister visited Pizza Hut Tmn Putra on sun abt 2pm. We have seated for 5 minutes and no one get the menu for us. So i have called for the maager named Azril to get the menu and take order. BUT he appointted a girl to serve us who fail to do so. At the end we have to wait 10 min b4 the order was took.
The soup n drink is served within 3 min. Bt the mushroom is cold. So we request them to served it hot. The waitress do so and after a few min they served us the soup again which is still the same as the 1st serving ( COLD SOUP )...
After the soup then come the main course. Pizza is nice and crunchy. But the meat ball bolo spaghetti is cold. The sauce is cold and watery. We almost finish all the spaghetti and at last found that the meatball's meat is still fresh.. We called for the manager but no manager come to us and only waitress took away the spaghetti which i have no time to took the picture. Aft finishing the foods and i asked them to bill but log off the spaghetti which i am not suppose to be charge. Now only the manager show up and insistted that cannot because i already ate the spaghetti and at last they said they cook another spaghetti and i can take away. I don't want to pay fot the spaghetti and another manager name RAHMAT insisted that i pay for the foods that i consumed. I said i'll paid if u give me tat he fresh meatball so that i got the prove and evidence. But the Rahmat asked me back where is the fresh meatball. The question that throw by him make my jaws open. U all disspose my evedence and then at the end ask me to show the evidence. At the end i force to make the payment ;including teh spaghetti cahrges. What a bad experinces i have in PIZZA HUTS