The manager kept coming in asking the photographer how long she had left, so I told her that my daughter is extremely hard to get good photos of She was rude in her mannerisms, rushed us through, and made me, my daughter, and the photographer very uncomfortable. This particular manager has photographed my daughter before and got a little frustrated with her. I also informed her of this fact. At no point was I addressed by the manager during the session. I called to get the company's telephone number and she refused to give it to me, even though I asked several times.

At no point was I unsatisfied with the photographer, but I was extremely insulted by the manager's mannerisms and the way I was put off when I called her.