PICTURE ME
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Category: Services
Contact Information Rhinelander, Wisconsin, United States
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PICTURE ME Reviews
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wimom2
March 2, 2011
overcharged
Took the kids and grandkids to Wal-Mart Picture Me for a group photo, first one. The young woman was rude, made no effort to organize the kids, the pictures are off tilt. Could have done just as well with a Kodak camera! We had several coupons and expected it to be under $50. It was over $150! Will NEVER go there again. I complained, was ignored. Beware, this is a rip off joint.
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shawnna lemasters
October 13, 2010
complaning about manager
I had made an appointment on this Monday for 130 pm. The manager was not there at the time i waited for 20 minutes and she never came. She came at 15 till 2 o'clock and said she couldn't do my pictures then because she goes on break at 2 o'clock... she did not apologize and she was really rude she made me very angry if she was there at the apt time then i was ready... i really was disappointed and i really don't think she should manager for it if she cant do her job... please talk to her or fire her she dose not do good with service and she was really mean about it... when i came in today to make another appointment and complained to the other lady she apologized and felt bad the lady i talk to today should be manager she was really respectful and apologized .
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pinkclover519
June 11, 2009
rude employees
the store in del city has a pregnant employee that is the rudest person you will ever meet. she has a horrible smell of smoke on her, she is constantly stuffing her face, she dresses poorly, does not attempt to even brush her hair, let alone her teeth and she's just plain rude. i cannot wait for her to go on maternity leave, i hope she never comes back. she's the manager too for crying out loud...geeeez!
also the one in midwest city, that's a whole other story, they take long lunches, have to be paged when a customer arrives because they're out shopping in walmart, they arrive late to work, sit on their cell phones, don't answer work phones, give their friends upgrades and discounts, take crappy pictures, cut off the kids' heads when they send them to the lab, and are very unprofessional. i have made several complaints, and yet the store managers insists that she has cameras to watch over them, yet she does nothing. i go monthly to get my newborns pictures and every month is a new fiasco. it's ridiculous, if it wasn't so cheap, i would definitely go elsewhere.
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October 17, 2008
PICTURE PICK UP
I WANTED TO LET YOU KNOW THAT I HAVE ALWAYS USED THE PICTURE ME STUDIO. FOR THE LAST 2 YEARS I HAVEN'T WENT ANYWHERE ELSE FOR PICTURES, HOWEVER I WAS VERY VERY AGGERVATED WITH WHAT HAPPEN TO ME TONIGHT. I LIVE LIKE 45 MINUTES TO AN HOUR AWAY FROM THE WALMART THERE. I ALWAYS GO THERE FOR ALL MY PICTURES AND I GOT THERE IT WAS 6:10 THE GIRL WAS STILL THERE AND REFUSED TO LET ME PICK UP MY PICTURES, I EXPLAINED TO HER THAT I LIVED NEARLY AN HOUR AWAY AND DIDN'T KNOW IF I COULD GET BACK THERE TOMORROW. SHE REPLYED SHE WAS SORRY AND THAT I COULD PAY A SHIPPING FEE AND HAVE THEM SHIPPED TO ME, I AM VERY SORRY TO SAY THAT I ALREADY PAID FOR MY ORDER IN FULL AND WILL NOT PAY AN EXTRA SHIPPING FEE! IF SHE HADN'T OF BEEN THERE I WOULDN'T BE SO UPSET, BUT THE FACT WAS IT WAS 10 MINUTES AND THE ONLY REASON I WENT WAS TO PICK UP PICTURES BECAUSE MY PICK UP DATE WAS FOR THE 16TH. I WOULD NOT OF GONE THERE HAD I NOT HAD TO PICK UP THE PICTURES. SO MUCH FOR CUSTOMER SATISFACTION! I THINK THAT FROM NOW ON I WILL HAVE MY GRANDSONS PICTURES DONE HERE AT THE STUDIO IN OUR HOME TOWN, THEY COST MORE BUT WILL PROBABLY NOT BE SO RUDE!! IF THEY ARE WHEN WE ARRIVE AND IT IS JUST A FEW MINUTES THEY WOULD SURELY GIVE US OUR PAID IN FULL ORDER.
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August 14, 2008
Never getting our pictures
I got my sons 2 weeks pictures taken in April it is now August and guess what I still don't have them and now have been told that the film has been destoyed and there is nothen they can do about it..
I brought my son in to Fond du lac WI Studio 1643 for his 2 week pictures my photographer was Crystal. From the get go you could tell she did not know what she was doing. She did not know how to pose him, she was always putting stuff in his face even when I told her to stop it she continued to do it. She put flowers all around him and looked at me like I was nuts when I told her to remove them he is a boy and you don't put flowers on a boy.
I went in to pick up my pictures and they were not the pose that i had ordered. When I asked what happened to the pose that I ordered. I was told that that was the one that I ordered. I then left the studio after 20 minutes went home and emailed and called pictue me and got no responce. I then called everyday for 2 weeks until I got to TALK to some one. The gentleman that I talked to Reordered the pictures for me (the right ones). I NEVER GOT A I'M SORRY IS THERE ANYTHING I CAN DO, LET ME GIVE YOU A FREE PACKAGE, YOUR MONEY BACK OR ANYTHING. I then got a call from the studio that they came in but there was something wrong with them and to come in and take a look. so I went up there and they were all green and blue it looked like tarnished cooper. Then manager that was working said she would reorder them for me. I never heard from any one so on 8-6-08 I was at the store and stopped in at the studio. I waited for 15 minutes before anyone even stepped foot into the studio. I don't know if she was out walking the store or what but there was not even a sign saying I'll be back in 10 mintues or anything. Once again it was Crystal She found the pictures and once again they were green and blue again.I asked her why this is happening and was told she didn't know and that she herself has reordered them 5 times know. WHICH WAS A BIG FAT LIE. there is now way from the time they were reordered until the time i went to pick them up this last time they could of been ordered 5 times. She then tried to get us to leave the studio because I was asking for the district managers phone number so that I could get to the bottom of this. she refused to give it to me until I called my husband over to look at the pictures. He then asked her for the managers phone number and she gave it to us. we then asked her how long the pictures were at the studio and why no one called us to tell us they were in. and again we were told I don't know. On tuesday 8-7-08 I then called the number she gave us and left a message for the manager and guess what I still have not heard back from there. Today 8-14-08 then called the same number and talked to someone in customer service and after being on the phone with her for 40 minutes was then told that I CAN NOT GET ANY OF HIS PICTURES BECAUSE THE FILM AS BE DESTROYED. but if you want you can have the blue-green ones that the studio has if I want them Well YES I WANT THEM so she called the studio and told them to give them to me because I was always told I could not have them. well guess what now they can't find them. OF COURSE THEY CAN"T FIND THEM. But Crystal will be back Saturday and they will look for them then and give us a call.
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July 30, 2008
Rudeness
I too was looking for the website and could not find it i tried to call customer service but no one answered. my sisters and i had a very bad experience in snellville georgia wal mart we went in to take pictures of us and my son as a special surprise for my father the girl didn't even tell us the specials she just kept complaining about the company wanting to do enhancements we told her we just wanted 1 pic of us and wanted the special finally after 10 min of her still complaining she finally started to take our picturesd they came out very badly she was rude the whole time and was rushing us. She made us feel very uncomfortable and would not even show us all the pics she took of us talk about a very disgruntled employee she should just quit and go somewhere else customers do not need to know how much she hates her job so instead of making our picture taking day into a special one she made it a friggin nightmare i will never go there again.
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June 25, 2008
thanks
i had a wonkerful experience as usual at walmart portraits i dont go often but when i do iget my moneys worth and that means alot i a day and age when the price of everything is going up except minimum wage thank you to rhonda at studio 0657 in cookeville tn for the great pics and wonderful poses she took of my children
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May 29, 2008
Rude employee
I have newborn twins and I have been trying to have their pictures taken every month, but due to either lack of training or just plain incompetence of the employee I was unable to due this. First, I just had to have my pictures reprinted because they were damaged. Then the next time I went for Easter/ Family pictures and somehow they said the film was exposed to light... After trying to have my money refunded they said all they could do was do a reshoot... so I did. Not to mention the time it takes to do a reshoot twins 41/2 months old. But I did it anyways...Well today I go to pick up my new pictures and discover they were also not able to print them.. and still no refund... Please do not waste your time or memoriesn by going to walmart picture me studio...
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May 27, 2008
Photograher is rude
The woman was rude oth times I called over to change the appointment and then was very impatient while photgraphing my kids, she did not try at all. I will not go back to the studio.
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May 8, 2008
Portrait Sitting
I had been looking forward to our picture day. I am ill and so is my daughter. I just had surgery on Tuesday 4/29. We've recently completed our degrees in Masters and Bachelors and my grandaughter from Kindergarden.We thought it would be a great idea to take a family photo. when I set up the appointment I made that person aware the sitting was for a graduation of 3 and a group generations of girls in our family sitting. We had to pose ourselves through out the photo shoot. Maria unfortunately was not instructive at many portions of the sitting. I reminded Maria when we arrived why we were there, she said lets do the graduation first. Then the group shoots. Once we went through confusion in taking the gaduation shoot, Maria then told us we could not take our family photos. We were truly in auh!! Do you know how difficult it was to get 3 little girls and 3 women to dress alike. Maria decided to take one picture of us as a group which I really did not like. I paid $65.18 . Maria acted as if she were doing us a favor, by taking that one photo. I was hoping for different poses with my girls so that it will be a pleasent experience to remember for ever instead it had to be one of the most confusing times to where my daughter was beginning to become upset, which I have to say is rare. We will be doing an article for Newsday soon. Three Generations of Graduates I really hope these photos will be the best Picture me has to offer. Unfortunately I do not believe we will return to Walmart Picture me any time in the near future. I hope there is something you can do to assist us. I am customer 017, shoot week 200814 roll 16.
Rosalinda Martinez
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