In April I ordered a Scout Rig rowing frame and oars for installation in a canoe from Gary Piantedosi at Piantedosi Oars. At the end of May he still had not shipped my order, citing a back-order of parts and could not give an estimated shipping date. I asked to cancel my order and get a refund. Gary Piantedosi promised to refund my money. Since then I have not received my money back. I've called repeatedly, emailed repeatedly to no avail. He ignored a BBB consumer complaint, never answered them. I sent a certified letter that he never even accepted from the post office. I filed a complaint with the MA State Attorney General's Office and he won't answer their phone calls either. My only option left is to sue him and I'll be contacting a lawyer in MA soon.