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January 8, 2008
Scam and fraud!
These people took 149. out of my checking account without my permission this was part of my rent money I hope there glad my son and I will probably be out on the street next month.
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January 7, 2008
Charged $149.95 for item that was supposed to be a free sample.
Phoned for free sample. Received 2 bottles of Phenterthin capsules. Later received entry on MasterCard statement charging my account $149.95. Attempted to phone company but got an answering service. Was given customer service phone number for the company. When I phoned the customer service phone number I was told I had to request a support ticket online. Attempted to obtain ticket but was unable to do so. Got a message that stated page was unaccessible. I want to return the items and obtain a credit to my charge account.
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January 4, 2008
Trying to send back order and cancel automatic sending
I have requested the information needed to cancel the automatic order which I never wanted and to return the first one I got. I filed a complaint with them on line and was given a ticket number of 89768. That was three weeks ago. Need to make sure they credit my credit card and do not charge it again.
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January 4, 2008
Code of practice
This company has the most horrid reputation and should not be allowed to do business on line.
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January 1, 2008
Did not order or want the procuct!
On the internet I got a pop up that offered some diet pills for $4.95 and I sent for them. After receiving them I was afraid to take them because of the high caffeine content. So I didn't. Then I got charged $149. on my credit card the next month. I didn't know what it was for but then received another package from Phenterthin. I did not open it. I wrote on the package to "Return To Sender". I had disputed the charge to my credit card and they now put it back on as Phenerthin said I did not cancel the order. Which I get a busy signal each time I call.
This a fraudulent business and I will continue to file complaints until they remove that charge. The public needs to be informed.
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December 27, 2007
Money taken out of account!
I got the free trial that I was supposed to pay shipping and handling then I noticed a withdraw from my account for $149.95 from PHENTERTHIN. I received two more bottles which I promptly took to the UPS Store and returned to sender with instructions to credit my account. That was almost qa month ago and my account has still not been credited.
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December 22, 2007
Diet pill fraud!
Ordered free sample of Phenterthin for $4.99 shipping-was charged $149.95 and couldn't find e-mail. Website is barred due to scam complaints. Called and canceled , but they said shipment already mailed and could not refund that amount, but no added shipments would be sent. My Visa card said I must show proof of return to get a credit on statement. I do not have an address to send them to. They cleverly leave that off their packages. Can you help with that? I am on a fixed income, so this really hurts. I should have been smarter.
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December 20, 2007
Product does not work!
NOT even half way through the 30 day trial period and on vacation out of state, received notice by the bank that 2/60 count bottles of phenterthin has been deducted from my account for a total of $154.99. This product does not work, and I have no address to return the 2 bottles tooo, I AM MOST unhappy with their fraudulently/corrupt business practices and wish to return their product to them and get my hard earned money back!!!
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December 19, 2007
unauthorized charges
I ordered the "free" trial of their product for $4.99. Then, they deducted $149.95 from my checking account without authorization. I received a shipment of pills about two weeks after the charges appeared. I returned them, but from reading other complaints, I'll probably get the package back. I've tried contacting this company by phone and by email, but get no response to either. I need help!!!!!!! I can't afford to lose this money and from the sounds of the other complaints, this company continues deducting money from your account without authorization!!!!
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December 18, 2007
UNAUTHORIZED CHARGE OF 149.99
I ORDERED A TRIAL AND 2 WEEKS LATER A CHARGE OF 149.99 POPPED UP ON MY CARD. IT WAS SHIPPED 60 PILLS WHICH I DIDNT WANT, THEY DONT WORK AT ALL.
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