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March 4, 2008
Money taken out of account without request!
I did order their (Free trial) for a price of 15.oo But after i got the pills and saw that they were not for me i tried to find a costumer service number or web page and there was nothing there, i am still looking for a service number to call... they have taken out first 40.o0 and i have not received anything from the company then they took out another 149.95 out of my bank account, so i have called the bank to put a stop to it... but i still need a service number to call or a web pg. to go to!
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February 27, 2008
usolicited drugs
I had a reaction to the free sample. I received ,unsolicited, 2 bottles of the drug Phenterthin before I could notify them. It did not include an invoice. I have one transaction in my checking account on 2-11-08 for $149.50 from "Health and Wellness", which I have to assume is from this vendor. Today was the first time that the phone was answered when I called despite attempts since 2-19 -08. There was no address available to return the drugs.
I wish to return the drug without shipping charges and a full return of $149.50.
Thank you
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February 26, 2008
diet pills
Still have not received two week free trial yet account was charged. Now I have to cancel my credit card so no further charges from them can be taken from it. How can this website be floating around charging hundreds of people and get away with it. Is this not fraud? I hope people are more aware than I was. I didn't even know how to get to another website for them. If you go to contact us on the home page you get nothing. If anyone has had any luck getting their money back I would like to know. The fact that I have to go to all the trouble to cancel my card because they can't stop just one person from charging my card just makes me mad.
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February 22, 2008
Unauthorized bank debit
Making unauthorized deductions from Checking accountant.
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February 21, 2008
I have got scammed by them with some free trial and now have been charged over 150.00
I was somehow signed up for some free trial of phenterthin and then received multiple bottles of their product in the mail along with over 150.00 worth of unauthorized charges to my credit card. I have tried multiple time through their phone number, online chats that are always showing offline and their email address to get someone to cancel this product and address the issue. No one will ever answer me and I now have no idea what to do to get my money back and get these people to be held accountable. The scam is still running on their website and someone needs to put a stop to this before more innocent people are ripped off.
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February 4, 2008
No authorization to take money from my credit union!
I received Phenterthin on January 21 from the post office and I signed for the pills. This cost $4.95 and the terms from the company read : in twenty days cancel through their website, get a claim ticket, talk with customer service and they will cancel. I sent email January 30, 08 and they did not cancel. They took the 149.95 out of my credit union without authorization. I have canceled my debit card, filed a report with the Sheriffs office and turned it into the Attorney General. This company cannot get by with this and lets fight the fraudulent company. They have 4 web sites. several phone numbers and two addresses! SOMETHING MUST BE DONE AND SOON! WWWEXTREMELEANRX.COM, WWWADEPRENEXR.COM, WWWNEXGENLABSUSA.COM and www.phenterthin.com.
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February 2, 2008
I did not order tgis and they charged me 149.95
I ordered a sample for 4.95 shipping and they took my information and charged my credit card 149.95 and sent me two more bottles without my consent. I returned them and they refused them and returned them back to me. This is a ripoff. These pills made me sick as a dog.
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January 31, 2008
Was charged for 2 bottles i never ordered!
I did not order the phenterthin and they charged me!
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January 17, 2008
Did not order and no invoice!
Received second shipment without any invoice or amount and unable to contact company that shipped product and the product does not work for me. Beware!
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January 15, 2008
Couldn't cancel"free trial" charged anyway
I signed up for a "free" trial of their diet product, phenterthin. I knew there would be a charge if not cancelled. I attempted to cancel, on time, it was nearly impossible to wade through the website and get something accomplished. I thought I had cancelled and that was that. Lo and behold, they took $150.00 out of my account without my permission.
After several attempts to contact and speak with a human being, I was again sent to the website, where I jumped through hoops to get a complaint registered. I have yet to hear from anyone and I am out $150.oo.
Apparently the "free" sample becomes a $55.oo bottle if you decide to cancel! What a bunch of horse hockey!
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