I TOOK MY DOG TO BE GROOMED AT THE NEW PETSMART IN HENDERSON. IT TOOK 3 HOURS! I WENT TO GET HIM AND HE RAN TO THE DOOR LIKE HE NEEDED TO GET OUT OF THERE. WHEN I GOT HIM HOME I SEEN "BLOOD" HE HADE 3 CUTS ON HIM"WHY" HIS FACE WASN'T CUT AT ALL. ALSO I PAYED FOR HIS NAILS TO BE GRINDED DOWN 3 OF HIS NAILS WERE DONE!! I WILL NEVER SHOP THERE . THANKS VALERIE, YOU LOST US.