On January 8, I purchased a pair of glasses for my 4 y/0 daughter. Despite treating them with kid gloves, they broke after only 6 months. They cost $300 to begin with so I was upset when I went back to Pearle and they told me that the glasses could not be fixed. They offered to sell me a new frame for 50% off. Why would I want another frame just like the one that had broken? All three employees were extremely rude to me, refused to help me at all. This inspite of the fact that my husband and I had also purchased new glasses on the same day, to the tune of $1000. I will never set foot in a Pearle Vision Center again as long as I live

I work for a former DOC now Pearle vision. Let me tell you, Pearle vision is horrible. Corporate is very unhelpful and the service and sales that Pearle vision has is just no good. Luxotica is the walmart of eyes. They only care about profit and could care less about customer satisfaction or product quality. luxotica owns Pearle vision, lens crafters, jc penny optical, sears optical, target optical, and now DOC, they also own Versace, ray ban, vouge, CK, D&G, and the list goes on. So guess what the only products they sell in their stores... Pearle vision only sells what luxotica owns. It’s the greatest scam ever. Pearle vision and luxotica are crummy companies with no moral compass.