sunglasses did not keep the sun out of my eyes, they were way too tight for my head they hurt and I got headaches from them. I couldn't focus with them because they were contoured to fit against your face
I went back to the store several times, but the owner Jerry kept insisting that I had to give it time to get used to them. I told him I was getting headaches etc. He said he would tint them darker and try that first,
I picked them up on Sat the 19th of Mar. I called them today 21 Mar and said I was returning the sunglasses and that I'd be there after work. When I got there he ignored me, he wouldn't come to talk to me. He started hollering loud enough for everyone to hear him that NO NO NO absolutely No he was not giving me a "free" pair of glasses. I told him I had the Pearle Guarantee and he wouldn't talk to me.
Then He came out and locked the door and he kept repeating: "I just want to go home, I just want to go home".
I had to sit in my car and compose myself before I was able to drive home to Philadelphia I was very upset
I've never been spoken to like that he treated me like dirt.

Pearle Vision not a good place to purchase glasses, the state that they offer a 30 day guarantee on glasses, but within that 30 days if you decide you do not want the glasses, THEY WILL NOT GIVE YOU A FULL REFUND, and put restriction on any exchange to want to make. What a wasted experience dealing with this store in Langhorne, PA. Do yourself a favor and go to LENSCRAFTERS, 90-days UNCONDITIONAL GUARANTEE, no hassle, no question ask, if you don'tlike the glasses after 90 days you can have a full refund, or exchnage the glasses for another pair.

Yup, everything you've read is true. I went to Pearle to replace some glasses I already. They said they needed 12 days and never called back. I called them after 14, and then they gave me the wrong glasses and not the others I had ordered. The salespeople tried to tell me that I was wrong (i.e., that I had not been using the same glasses for over a year). A true and complete scam that everyone should stay away from. Easily one of the sleaziest companies going.

Pearle Vision is the WORST!! We made the mistake of going there last year and have had nothing but trouble. First off, they had me pick out glasses and contacts. Then 6 weeks after I bought them called me and said that they had "misread" my insurance benefits and will have to charge me an additional $150. But since they "felt bad" they would only charge me $120. They wouldn't let me return any unopened boxes of contacts or work with me on the issue. Then a couple weeks after that, they called to tell us that they needed to charge an additional $30 for my husband's glasses because of the frame. And...we used their credit card so we could have interest free payments for six months. Guess what...we got charged interest. I called the credit card (GE Money) and they told me I would have to work it out with the store. Pearle Vision told me that I would have to work it out with GE Money. I wrote a letter to corporate to complain and they told me that they couldn't do a thing. And the final straw...we decided to get my husband's contacts elsewhere and asked them to fax over his script. They have the wrong date on file. They say it is two years old, even though our receipt says it's less than 1 year. IF YOU SHOP PEARLE VISION, BE PREPARED TO BEND OVER!

Just over the year warranty, my glasses started to get stess cracks at the join of the arm to the frame. I took them back and they blamed me (I have worn glasses for 30yrs)and were rude. After I threatened to tell customers how they would not repair this for free they relented and agreed on a "one time only no guarantee". Well, it is 6 months later and my new lenses are cracking. This has never happened to any glasses I have had and I will NEVER go to Pearle Vision again and I am telling anyone who listens not to go there.