I recieved an order for Dell computer on October 17 ,2007 the following evening I tried unsucessfully to load computer with on phone help from server, I immeduately contacted Dell, we reloaded several times to no avial they Knew this computer on shelf had corrupt files. I contacted Peachdirect , the only way for credit Or so told was to return to Peachdirect.Today is December ,14,2007 I am still waiting for Peach direct to send appropiate labels so I will be credited.I in the precence have a bill to pay, Which Ge wont credit until 120 daYS after Peach credits Me, Hmm we are already two months along & looking at what 4 more, thats one half a year to pay for something I do not have to use.I have been told many many lires of quite intresting story tale fibs from peachh direct reps & supervisios ,also according to the corrporate office I would have labels before thanksgiving & Christmas is a skip away. The mailbox for the woman Marie whom returned my call after 2 weeks leaving daily messages is now conviently full daily,I am so disgusted with them I think I will seriously look into a suit against them because Hell they already have over 15 hours my time what a few more in front of the law. There is NO 100 Perfcent sastification as this is A seriously fraudelent company that needs to be shut down or orginized by higher ups. I not only will complaine with better bussines but the fraud dept. H.shimmelpfennig

I have seen letters here about DKim helping people.Try to contact him 1month after he helps you.

He does that and hints at the complaints so you can come in and say he did good. Gives you his number and tells you he will help you. Then,his phone is disconnected and he won't answer your e mails. Google Peach Direct, you'll find nothing but problems for a long time. Anyone who had written a good comment has gotten something from DKim for it, including me. Obviously they have a pattern. You we're contacted by them because of your low credit rating. They take advantage of that. GE charges 16.00 for a payment over the phone and when you pay online you get loads of spam. Notice when you e mail DKim all the spam you get. They are no doubt selling your information. Any company who truly cared about their customers would not do that or have so many complaints. If you mail your payment, they can say they didn't get your payment and charge you late fees and even overlimit fees and here you go again getting over you head. Read all the issues before you deal with them.

My experience with Peachdirect started off a little rocky, but "D" in customer service really bent over backwards to solve my problem. Not only did he solve my problem, he was able to give a discount for the trouble. Once "D" started to work on my account, I had my product within a week or so with the discount.

Thanks to "D" at Peachdirect

P.S. I am not an employee of, nor am I affiliated in any way other than being a customer, Peachdirect

To all valued customers:

My name is D. Kim, a Customer Care Specialist in the Corporate Office at PeachDirect.com. I am aware that we have had some issues in the past with delays in shipping our products that may have caused some of you to question our integrity. Please know that we value each and every one of our clients, which is why we have been working very hard to resolve all previous issues and are committed to regaining the trust and confidence of our customers.

Should you have any unresolved issues or concerns, please do not hesitate to contact me right away. My direct email is: [email protected]. I look forward to the opportunity of improving your experience with PeachDirect.com.

Sincerely,

D. Kim
Customer Care Department
Corporate Headquarters