Ordered a bottom rack for my Frigidaire dishwasher from Partsore.com. It came to me defective. Email to [email protected] to get return/replacement with no response after a week. Tried calling, but no one answered and no option to leave voice mail. After I complained to my credit card co. I did hear from parstore via email:. The email instructed me to call them|. I was on hold for a full 20 min before I spoke with a real person". She told me that I would be sent a new part and a slip to ship the defective part back". After six weeks of waiting and back and forth emails, I was credited for the defective part'. No new part has been received.. Recommend: do not do business with these people!. How much aggravation does one need?

THIS PLACE IS A TOTAL SCAM AND NEEDS TO BE INVESTIGATED BY THE NEW YORK AND FLORIDA ATTORNEY GENERAL OFFICES AND ANY OTHER STATE THEY ARE LOCATED IN.

IT SEEMS THEY FALSELY ADVERTISE HAVING PARTS IN STOCK AND THEN SHIP THE WRONG ONE OUT INTENTIONALLY. IT COST ME $30.00 IN OVERNIGHT UPS SHIPPING FEES THAT WERE NOT REFUNDED AND $15.00 IN RETURN SHIPPING FEES.

THEIR EMAIL "CUSTOMER SERVICE IS ALSO A FRONT AND THE 1-800 # HAS BEEN DISCONNECTED AS HAS BEEN FOUND OUT BY ME AND NUMEROUS OTHER CUSTOMERS.

partstore.com sold me a junk lamp for a panasonic tv, then refused to replace it after one month.I would caution anyone not to buy parts from this company.The part was a TYLA1001 lamp.I called them about the waranty they told me they did not warenty these parts. The part was ordered on 8/06/10 it died on 9/29/10.When i talked to their cuctomer service they told me i would have to call the lamp maufacter, which was phillips lighting.They said they only sold lamps for phillips lighting, they, [meaning partstore]did not warenty.When i called phillips lighting they denied any afelitation with partstore.com.

Don't Order From These People, you will be SAD!!!

Accidentally ordered wrong part and within minutes asked to have it canceled. They did not cancel it and emailed me on New Years day, 4 days later, saying it was too late and their offices were not open on Sunday. Also I paid to ship overnight and it did not ship until 48hrs later, on Tuesday. But it was too late to Cancel on Sunday or Monday???? Rip Off Company and shipping costs are too high!!