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July 8, 2008
Unsolicited sample and billing
Received unsolicited sample in mail; then billing of product. Billing implies contract and puts emphasis and cost on individual to return sample!
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July 7, 2008
asked for free sample and got an invoice
they offered a free sample and sent together with it a product I did not requested with an invoice. SCAM!!!
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July 4, 2008
Unauthorized order
Free samples received (unauthorized) via postal service are being billed for $19.94. Tried to contact the customer service, no live agent to talk to. Looks like a scam. Beware people!
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July 3, 2008
Sent product & bill I did not order
I sent in an postcard for a free sample packet from this company. One month later I received a 2 0z tube of this product, which I did not order! Since April 14, 08 I've been receiving statements for $19.94 for this product... which I did not order.
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June 21, 2008
Product with bill was not requested
Did not request material sent and will not pay for shipping back to company or pay for material. Website offered is not available and this product is worthless. This should be against the law.
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June 14, 2008
received bill on something I did not order
Received bill for something I did not order. No live Customer Service. What do I do now?
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June 14, 2008
PAIN VANISH CREME
Received a "complimentary" 2 oz tube of pain vanish along with a bill for $19.94 ? Didn't order it, never heard of this crap, haven't and will not use it, who knows what it made from or really contains. The BBB will hear of this.
Meanwhile their $19.94 ain't in the mail...(ha)
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June 12, 2008
Was sent free sample, then billed $19.94 for product never ordered or received.
I was sent three free sample packets and ordered nothing further.
Now receiving a bill for #19.94 marked "Past due." I did not order
this product and do not want any further bills!
Frances Heitz
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June 12, 2008
Billing
My mother is 83 years old and suffers from heart disease, spinal stenosis, and dimentia. Sometime during this past year she evidently received a free sample of some product from Pain Vanish because she now is receiving bills for $19.94. Not only does she have no knowledge of receiving this product, but it is highly unlikely that she even placed an order. Additionally, the bill indicates that the product was shipped from pain management on 11/26/07 to an address where she hasn't resided in quite some time. I would appreciate any assistance you may provide in disposing of this charge and addressing the fraudulent business tactics of this company. Thank you.
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June 9, 2008
unauthorized billing /shipping
I have requested a postage paid label on May 2nd . Never rec'd it. Called again on May 20 . Cust. serv. rep . informed me she would mail it to me. Never Rec'd it. Called today and spoke to Corrine who saw no record of my May 20 call and assured me she would mail me the postage paid label. If I donot receive it my next call will be to the proper authorities.
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