I love the deals and the styles of clothing their stores offer. However, the last few purchases I've made I have noticed that the quality of the clothing is very poor. On three separate garments, I have found holes in the clothing after only one wash and wear. Not just small holes either. On one shirt, I found a hole in the seam about three inches long after just one wash.

In the past I have never had any problems with their clothing. In fact, my children have outgrown the clothing before it has worn out. I'm wondering if this poor quality is a new trend in their clothing, or if I just have bad luck.

Regardless, I will definitely rethink making purchases from any Old Navy store in the future. Buyers beware!

I saw a skirt that I loved on my aunt, it was a jersey knee length skirt, and I asked her where she got it and she said Old Navy. I was so excited because I love old navy. I got online and found my skirts for $15.00, but because my family is on a budget I wanted to save the shipping money. I got to the store and found my skirts (I got 3) but when the cashier was scanning my skirts they were coming up as $19.94. I asked the cashier why there was such a huge difference and I was told to return them if I found them cheaper somewhere else. When i got home I went to http://oldnavy.gap.com/browse/category.do?cid=55402 and found my skirts but they were marked $7.99. I started filling my cart! but they were coming up $15.00 in my cart, so I called customer service and was told that there was one skirt marked $7.99 and all the rest were $15.00. SO the Website was VERY MISLEADING and then I was told that ONline price are different from instore Prices. I was already to encourage my peers to shop only at Old Navy.com but because the prices online are so misleading I will just encourage those I speak with to Avoid shopping at Old Navy at all.

I was informed that Old Navy's employee policies are that the employees are not allowed to stop shoplifters, nor call the police when they see shoplifting taking place, even if someone leaves the store with a bagful of merchandise. This is ridiculous, but if Old Navy likes being robbed blind, that's their problem. They also put their employees in danger by not being allowed to contact the police about suspicious people in the store. So I guess they won't mind a whopping lawsuit when one of the girls gets attacked by one of these perverts! The store in Sherman, Texas has not one, but two men hanging around the store for hours on end, filling up bags, going into the dressing rooms, then just leaving. The girls who work there are afraid, but management does nothing about it.

Old Navy advertised they would be opening at 12am November 25 at Westfield Shoppingtown Center in Vancouver WA. I arrived at midnight and the doors were locked. There were other people also trying to get into the mall. We all stood outside at the locked doors until the Security Guard came. He said that Old Navy will be opening at 4am. We were all upset, we all drove down there to shop at Midnight and the doors were locked. They had advertised on the Old Navy web-site the Black Friday hours opening at Midnight.

I ended up driving to Jantzen Beach Oregon Store and by the time I arrived the store line to get in was wrapped around the building. I also tried calling the Old Navy store at Westfield and there was no answer, not even an answering machine. I then called the Jantzen Beach store and they answered and were helpful.

I'm disappointed about the false advertisement and also that I did not get the items that I had arrived early for to get. Many customers were also disappointed.

Amy

How is it possible for someone to have over 170, 000 points when the contest has only been going on for 10 days and the voting site is always down, but when it comes back up the top 3 always have more votes? Have they already decided who they want to win...it seems very fishy that people would have over 100, 000 votes when everyone else has less than 1, 000. I just want to know if this is a scam.

thank you,