Oasis Moving and Storage
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Category: Services
Contact Information
United States
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Oasis Moving and Storage Reviews
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JRDS
January 26, 2011
Unethical billing practices
I contacted this company to get pricing on moving some boxes from CA to FL. I was asked for my credit card information to supposedly secure my spot on their truck. I explained that I did not want to be charged until I got a chance to review their contract and the terms. I was assured that there would be no charges until they received a signed copy of the contract by fax from me.
After reading their contract, I decided that I did not want to proceed with this moving company, called them and they explained that I would I would be charge a deposit of $517.00. I asked them how and why they felt justified in charging me when at no time did I authorize a charge to my credit card. The person said “Call your bank and dispute it”
This company is unethical to say the least.
Unethical billing practices
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November 8, 2008
Horrible company. DO NOT USE
There is not enough room to list the things that went wrong due to using this company. They were days late for both delivery and pick-up. They charged over $200 for extras, including the "long" distance although they were parked right in front of the front door and the "extra" stairs, even though it was a regular single flight that the rep had already assured me would be standard.
They were unprofessional and threw boxes and laughed as they accidently dropped boxes from the truck to the ground. Needless to say, many items arrived broken.
They tried to charge extra again upon delivery. This time I told them it was fine, but it was coming out of the tip. They quickly decided they would take the tip instead.
Furniture was ripped and broken. Pieces were missing. Dishes and every single picture frame were broken. When I filed a claim, I was offered $100 for over $2000 in damage.
All calls have gone unanswered regarding a referral fee that was promised. DO NOT USE THIS COMPANY. They are unprofessional, and your stuff will end up broken, damaged, or missing. Expected dates of delivery are a laugh.
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August 29, 2007
Rude and unprofessional service
My complaint involves a moving company that has no respect for its customers and is able to treat people as poorly as they feel with no consequence.
The fact that over a $1000.00 worth of damage was caused in a recent move was secondary to the fact that this company has a record of shouting at a customer, hanging up on them and accepting no responsibility for the headache caused due to a lack of organization and poor management on their part.
The worst part is that notifying organizations like the Better Business Bureau and American Moving and Storage Association does no good. The moving company clearly does not care who complains about them and sees no reason to contact the client to rectify the problem. Once they have got your money you are long forgotten. AMSA, on the other hand, only wants to get involved if you are prepared to seek arbitration and they can make a buck of their own. At the end of the day it is the consumer that suffers with no hope of justice. Watch out for this company is my advice!
Oasis Moving and Storage
3110 Polaris Ave, Suite 20
Las Vegas, NV
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