OAN Services
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Category: Services
Contact Information United States
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OAN Services Reviews
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A Rhines
January 10, 2010
Fraudulent charges
Recieved my ATT phone bill on 1/08/2010 charges for Oan Services which I did not request were on the phone bill-14.95 phone number for the company is 1-800-441-9678. I called spoke with Vanessa someone had used an old e-mail address an established a voice mail box with Access Savings, LLC. The service I had used with that e-mail was NETZERO I am no longer with that service and that is no longer my e-mail. I changed my provider and e-mail in August of 2009. I did receive a cancellation of this service and also a confirmation number. It is very upsetting to me that a company can actually do this to consumer. We must be aware and this stealing should be stopped.
Thank you
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OAN charges for Ideal Savings Now
January 9, 2010
BILLED FOR UNAUTHORIZED SERVICES
I noticed a charge for $14.95 on my December Verzion bill for some kind of voice mail service -- from a company called Ideal Savings Now -- that I did not authorize. I called OAN on December 15 to cancel this service I never ordered. I have just received my January Verizon bill and the charge is still there -- with a late fee! I called OAN which again promised a refund; I also called Verizon, which after a long advertisement, simply disconnected the call -- 3 times!
Now I see that I have been charged this "voicemailmnthlyfee" of $14.95 since November. Something is very fishy with this operation and Verizon's complicity with it.
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Gdel14
December 27, 2009
Unauthorized Billing
I just received a bill on my AT&T bill for $`13.75 for services. I never authorized the service and AT&T is going ahead with the billing. I plan to contact the Michigan Public Service Commission and report both AT&T and OAN
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RadO71
December 10, 2009
Unathuorized charges
Very displeased to see unauthorized accruing charges.. contacted last month, and takes 3 billing cycles to clear.. which means it is still being charged to date.
Then another OAN email stock service bill hit the verizon acct, in addition to the voice mail that is currently contested and disputed.
Will call again tomorrow...
I don't really understand why Verizon allows this OAN to use their company to include this type of charges in the same statement as verizon is.
Is Verizon receiving commission for billing this to rip-off customer? It is definitely not right to treat their loyal customer...
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Mary P
December 6, 2009
fraud charge
This company started billing me through my Verizon bill a few months ago. Immediately I called them to ask why they charged me when I never ordered this service, they told me my father, who passed away almost 4 years ago, ordered the service online. Ok, so know I new this was a scam, told the rep to cancel this service and credit my verizon bill. I was assured the account was closed and given a confirmation number. Now months later I am still being charged. I have also complained to Verizon, who put a block on my account but somehow the charges keep showing up. I am at my wits end. I refuse to pay any of these charges. This fraudulent company needs to be shut down!
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NicP74
November 23, 2009
Bad business experience
Never signed up for this service or ordered it, when I called to cancel, the agent was a total snot!!
Called my phone company and had them put a block on my account so future charges like this false one will not be added to my account without my authorization, the block was free and the company I do business with was VERY helpful.
Call as soon as you see the charge on your account and be sure to write EVERYTHING down, including the date, person you spoke with and any confirmation information they give you then follow thru because the charge may still be there next month!
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art789
October 24, 2009
unauthorized charges
My mom opened up her ATT phone bill and found two charges from this company OAN services that is for
checking your email over the phone and or voice mail. My mom yelled the fuck at me and believed the att rep when they told her that i opened it up. Why the hell would i open up a voicemail account, when i dont have any friends, if i wanted them to leave me a voice mail they would call my house and leave it at the answering machine, im at home everyday all day cuz im a caretaker . I have broadband internet so i dont need to check my email over the phone, if i was outside i would use an open connection or hack someone connection becuz i know how to do that. i dont need to pay this shit!!! ive seen hundreds of complaints against this company and i want to know why nothing is being dont about this. IM GOING TO TAKE THEM TO SMALL CLAIMS COURT, AND TRUST ME, I WILL WIN. fuck them!! SOMEONE DO SOMETHING!!!
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TreL98
September 29, 2009
Overcharges
This is so wrong! how can someone be charged for things that were not authorized?? I in no way, shape, or form authorized an additional $12.95 a month charge on my phone bill. OAN was putting charges on my AT&T home phone bill for web hosting services! I don't even know what that is! Who is to blame? OAN or AT&T for allowing it to go on for so long? How does this happen? it needs to stop!! I see I am not alone in this distress and frustration. I called the OAN services number to remove my name and I did not even get to speak to a real person. It was a recording. Chickens! I hope this stops soon!
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FL_Tim
September 3, 2009
Fraudulent Charges
Noticed fraudulent charges on my Verizon bill for services we never requested. Verizon told me to call OAN Services to have the services cancelled and the charges credited back. The rep at OAN Services was VERY rude and contentious and claimed that they were legitimate charges for services my wife had signed up for which is a lie. I called Verizon back and they credited us back for all charges from OAN Services and put a third party billing block on our account.
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meticulous
September 3, 2009
Unauthorized charges
I received my phone bill today with a completely unauthorize charge for 15 dollars from "OAN" which apparently was "billed on behalf of supreme savings now, llc" I called the company and had to argue for them for more than half an hour to get the charges refunded, which should honestly not have to take 3 billing cycles. These people are scam artists because they can't even give you the information of the alleged "person" who signed my number up in the first place!
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