I noticed unauthorized charges for OAN services inc. on my phone bill . They billed me $18.31/mo. for
"miscellaneous charges and credits" . When I noticed it on myVerizon phone bill I called to cancel.
I have no idea what this is and I never heard of this company.

Today I have tried to call OAN, and have been on hold for over one hour.

They made a fake recording in order to defraud me. And literally thousands of others.

This is a scam, pure and simple. If a class-action lawsuit hasn't been filed, it should be. Apparently this company tells different lies to different complaint callers. I just discovered that AT&T, which apparently will post any charge in the universe without documentation, had been adding $9.20 a month for past several months to my home phone bill. For an alleged service I never asked for nor received. I called the number for OAN 1-800-926-7514 and got a poor child named Nicole. She told me OAN was an offsite computer data storage service. I have no idea whether that is true. Nicole probably doesn't either. Anyway, she's canceling the service. Upon advice of Kendra at AT&T, I'm also deducting $27.60 (3 months of alleged svc) from my current phone bill. The message here is to be very wary, closely scrutinize your phone bill to make sure you don't get scammed ... because AT&T doesn't appear to be too concerned.

I recently looked over my ATT phone bill and discovered that I was paying for a voice mail service that I already had through ATT and found out that my 17 year old son signed up for a 1000.00 dollar shopping spree (which he never got) the total amount I was charged was 92.57 . when I asked att about this they said that third party companies were aloud to do such a thing, I was in shock that they would let something like that happen . If myself or my wife want to change anything on our service we have to give a security code # and other information before we can do anything. I was told that I would be reimbursed in two billing cycles.the person I talked to didn't seemed surprised that I was disputing the charge SO WHTCH YOUR BILLING STATMENTS OF ANY KIND!!!

They called up and asked me to verify my name and date of birth. I did so.

They then started charging me $39.95 a month for a service they did not provide to me.

When I noticed it on my ATT phone bill I called to cancel.

And then what REALLY shocked me. They altered the recording to have me saying "yes" to thier service! Then they kept in on file and used it against me to deny me a credit for thier unauthorized charges. I then come online and see many other people saying the same thing. They made a fake recording in order to defraud me. And literally thousands of others. And hundreds have reported it to the FCC and hundreds to ATT, and some to the Att Gen, and some to the BBB, and YEARS later they are still out there commiting fraud, openly, freely, and constantly.

I'm amazed. Such blatant fraud and nobody can stop them?

If the FCC and the other organizations can't stop such obvious fraud and scamming... What. Good. Are. They.

When I noticed my 82 yr old Father was being charged $8.72 a month for 3 months by OAN on his AT&T Phone. I was irate. No one ever authorized any such service. I contacted AT&T from the site I use to pay this bill. They emailed they had contacted OAN, and within 2 billing periods there should be a resolution and suggest I put a "billing restriction/ block" (I haven't checkd yet, but I have no doubts there would be a FEE for that service! I then checked OAN out with the BBB (Better Business Bureau) which had many INQUIRIES of the Company, fewer complaints. At that point I picked up the phone and called 1-800-926-7514 OAN. First was a recording stating I could cancel my service online at www.cancelmyvm.com . That only made my anger increase since NO SERVICE was ever authorized. Shortly a representative answered and I explained the above. She gave me a confirmation # and a credit for 4 months, ( since I have already been charged again in advance) which will be resolved in TWO billing cycles. She suggested I call AT&T and explain this resolution and to withhold $34.88 from my next phone bill.
I MUST close by saying how grateful I was to locate this site.