I placed an order online for custom sunglasses. On the "review order" AND "purchase order" screens the total amount was $193.91 which included $3.91 shipping. After hitting the purchase button the "thank you for your order" screen popped up with a total of $210.69. I immediately called customer service for a explanation. He said tax. This never showed until the order was already in. I asked to cancel the order and was told there are no refunds on custom orders. Period. Case closed. I spoke to a manager and she said no way could they cancel the order. This the the worst company to deal with, they do not care about the customer, only the bottom line.

Mid April i asked Oakley to put prescription lens on my Smith sunglasses through lens-crafters.

To make a long story short, Oakley never said "i'm sorry". Instead, when i called Oakley, Oakley's customer service rep told me they don't do prescription lends outside of CA and hung up the phone on me.

Oakley promised me to paid for my sunglass (one that Oakley broke), however as of today, June 20, i have not heard from them.

I make a purchase on June 21 for a Dock Pant for 75, 00$ + 6.58 S/H recieved my product June 25 but the zipper was broke and i got the wrong size so called CS they told me to send it back that they have my size available, the same day i send it back (paid the SH)them wait for like a month and nothing so called back and they told me that may take around 4 weeks so should it be soon wait another week called again and they told me that they just recieved the product so its gonna be around 4 week more from now!!!ALSO THEY DOENST HAVE MY SIZE SO MAYBE A LITTLE MORE i said what i dont need it no more so i want my money back she said is ok but wait another week and im still no receiving my refund called againg they told me they will refund it by tomorrow guess what today is SEPTEMBER 2 AND NOTHING!!! THIS IS THE WORSE SERVICES EVER!!!