Do not bother spending your money on this company. If you want anything done, you have to by pass the clueless 'consultants' who never call you when they promise to do so and qoutes are altered from the original qoutes to fit within your excess. The assessor speaks the manager of the panel beating workshop to get an asessment of the damage to your car.He doesnot physically come out to see the car. The will source sub standard parts for your car. goodluck getting original parts. GET OUT WHILE YOU STILL CAN.