I ordered the Reservatrol online and used my bank card to pay for shipping and handling fees for this "Free Trail Sample". I received the product and thought everything was fine. I then get notification from my bank today informing me of some charges to my account. When I called in, I find that I am being charged $89.67 by NuAge Reservatrol. I called NuAge Labs (they do give you this number when you receieve your confirmation email) and speak with Kris (ID # 126106) and was told that I had 14 days from the date of my order to cancel (this was no where to be found on the website) and that I had missed it by 1 day. I told Kris that that was not mentioned in their website. Once I said this, she immediately went into a scripted statement about where I should have seen this information (I went there while we spoke and it was hidden very well). I told her that I wanted to log a complaint with the corporate office. She told me that there was no way that I could reach this office and that she would submit a complaint on my behalf (yeah, right!). I called my bank and asked for their advice. The stated that I could file a dispute and that I should return the product. Funny, they don't give you that information in their shipping package!

I am filling a complaint with the BBB immediately! Lesson learned, there is no such thing as a "Trial Sample". And as long as people don't complain, these thieves will continue to rob the American public blind!