nTelos

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Category: Services

Contact Information
United States

nTelos Reviews

TraceyNolander June 7, 2011
Terrible experience
I bought an nTelos air card and a one year service contract from a local dealer near Smith Mountain Lake VA. It's just over one year and I called to cancel the service. They said I was signed up for 2 years. I clearly did not sign up for 2 years but have no way to prove that I was unaware that the local store had input me as a 2 year contract. nTelos would not help me. They are charging me a cancelleation fee of $175. This was a scam. No one asked me to sign up for 2 years. They did it without my knowing it. I would never do business with them again. The service constantly dropped me. It was not a reliable connection. And now to find out they scammed me for a 2 year contract without telling me. What a total rip off. Stay away from this company!
anonfemale May 30, 2011
sexist/prejudiced against/taken advantage of a mildly disabled person
The employee on that site thinks he is smart enough to act as a psychiatrist illegally. He even got his family involved illegally by telling them lies about her despite the poor woman's plees to keep such nonsense to himself. He had been warned since she knew the words were going to be misused and twisted and she was going to tell a shrink the truth(and did over the phone when it was too late!)

This guy promised a naive/vulnerable female a lot, slept with her, despite any fears he had of marriage and kids. This guy is is a hopeless romantic and a serial dater, who dates and then treats his dates as trash. This guy needs to stop his misbehavior before he gets a pink slip!

This guy should be given a warning for his mishavior. He made his fiancee feel used by sleeping with her, making promises that were not kept, and then broke up with her without any consent! That is sexist and plain wrong.

in her words/what she said to me: "i feel scammed since i was told i was loved many times, he slept with me, made me feel wanted, promised a nice home and marriage, and kids! Now i am back to living with loveless people who don't give a ---- that i graduated! They celebrated my sister's new job and they never did anything for my graduation! I hate my life and its my exfiance's fault! A marriage would have helped me live the life that i wanted and i still love the guy despite his acting like a sexist scamming jerk...he's only acting this way, because he thinks he is always right just because of his brains, but he doesn't have a college degree! I just got mine and i got the shaft while he continues to act spoiled!"

Noone is taking her out to celebrate her graduation since they all are prejudiced against her and have been punishing and mistreating her whole entire life for just being a little socially awkward, all because of a stupid label.

If you met her, you would not notice anything wrong with her, so anyone who does is stupid and probably not met this woman in person. This woman was promised a lot and now she's back to living with people who don't love her or treat her right. They treat her like a dog!

After hearing the story. i feel that this employee conned/scammed a poor young woman and therefore deserves a punishment.

Perhaps a picketing is what his office needs! The disabled should protest outside of his building asap! Where is the ADA and other organizations?

The woman he got engaged to is now trying to go public, because the guy left her feeling conned out of a better life! He still owes the feds dollars!

Akatosh's job is to fix machines at nTelos, not act as a psychiatrist for anyone! He spoiled a young woman's graduation. He also caused her depression (and eating disorder stemming from that) to relapse, by walking away from a nice relationship. The guy had diagnosed her with a serious illness even though no real doc had diagnosed her with anything serious.
Hellmno October 25, 2010
They should be shut down!
Stop buying from nTelo unless you are prepare to pay for the surprises. If you are not aware of unintentional roaming charges such as losing the connection from nTelo tower and automatically switch over to other company towers, that's roaming, and you will end up paying for the surprises.

Customer Service Representatives are ruled and not friendly and they make you feel like ***. Putting up with the contract and there is two months left on the contract and they will not allow you to terminate the contract without the early termination fee of $175 even though there is only two months left. They wouldn't even pro-rate it for the remaining two months which is less than the $175.

If you ever tell them you are in a hardship, they will not give a *** about it either. They will transfer you from one department to another and tell you they do not handle that in their department. If you finally got a hold of someone; guess what? That person is trained to say "NO" to everything that you ask!

Do you want to do business with nTelo? *** No! That's right. Let's say it again. nTelo HELLNO nTelo HELLNO nTelo HELLNO.

I can't wait to see them go out of business.
Piss customer October 11, 2010
Pissed off about the service
I keep paying and sending my money to get a phone that work...This will be the second time I am tired of it this is very time consuming I haven't had a phone in 3 months from july 15, 2010 to October 4, 2010. No one is helping me nor compensating me for this defective phone.
Mony February 23, 2010
Treating customers wrongly
This has been going on since the day after thanksgiving. I have had ntelos for about a year with my mom. When i met my gf, I wanted to switch off onto my own account and have her on there. So we went into ntelos the dude said it was no problem and that I was approved for 2 lines no deposit. So after about a week when the switches was supposed to be made...they wasnt. The manager of that store said you were supposed to pay a $100 deposit. I said that we was told we didnt. So the manager said he would credit us here and there for payin the $100 since we was lied to and that something would be done about the guy that lied to us...not...he still works in the store. So when things FINALLY switched over, we was supposed to have unlimited text, pics, and internet, and the manager knew that...well I get a text saying our account is over 500 some dollars. They forgot to add the data to my phone!! Then our phone bill was 33 dollars then within 12 hours it went up to 221!!! We have been in the store 30 plus times and nothing is ever done. They said to call the 1800 people, who dont help matters at all. They keep playing with us and delayed everything so after the 30 days we couldnt cancel. So we decided to go to sprint. Love the phone I got the selection of phones, the plan is amazing for us and I get 20% off because of where I work. ALSO I was approved for 3 lines NO DEPOSIT! No bull crap nothing. Well now ntelos wont help us out since we have been threw so much by us canceling, we have to pay 175 per line which I dont think is fair. They were very rude on the phone to us about this and I love sprint and do not want to leave them. They buy out contracts from time to time but not anytime soon. Ntelos has caused so much problems I dont even wanna pay it, but I know it shows up on your credit report. It has been a neverending nightmare that we just want to go away!!! We love sprint but what can we do about crappy ntelos?
September 20, 2007
Consumer alerts for parents and people with special needs
Before parents sign contracts with their children with ntelos* or any other product and/or service, they need to know what they are up against. If kids aren't responsible enough to keep up their bills, the credit of the signors and/or signees can be ruined in a heart-beat. be sure you get all the details before you sign and/or co-sign anything. People with special needs rely on their cellphones for help in the event of emergencies. *Never sign a two-year contract with them because once you do you're stuck with it.

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