I sold My personal computer a few years back, Norton Kept on billing my credit card every year even though I never agree to automatic renewal. They said they were doing me a favor by renewing me automatically without my consent. I spent Several hours trying to reach them by phone and they refunded half what they owed me. I'm shocked a reputable company such as norton would do such shady business practices. If there's any norton employees out there who care about the integrity of there company please help me get a complete refund(my reference #505-412-851) my email is [email protected]