I have purchase NokiaN97 in April 2010 ( IMEI-358315032996514) & started facing problem in December 2010. As a warranty claim I have submitted to Vadodara base Nokia Care centre on 1oth January, 2011 (Jobsheet 66550486/110110/16) & started false commiay commitment by Nokia people. Since last 25 days I am chasing thru mail/telephone but No reply from Nokia care.
Now I decided to log in official complaint thru Consumer Forum.
But Sorry to say after using 10 years of Nokia mobile this type of service support has change my mindset.