I sent a prescription to Next Rx express mail with signature required. They received it on 1/22/2010. By 2/11/2010 I had not received my prescription and saw on their site that it was not shipped. I called and they gave no explanation but promised it would be shipped out overnight that day. I did not receive it the next day so I called today. They said it went out yesterday but did not send it overnight. I will not arrive until 2/16/2010! It is a pain medicine and I have no more medicine! The guy I talked to did not know what to say but said that when a supervisor came in, he would have them call me back! It is Saturday and there is a snow storm coming Monday. I am in pain and have no recourse. I do not know who they are accountable to, but I need someone to intervene.