Everyone who play nexon games probably knows that the game itself is full of hacks.

I played fps game called from Combat Arms.

I used to play lot of fps games so I quickly adopted way of playing.

I've played two weeks 5~8 hours each day, and saw one hacker or glitcher almost every other game or so- I'll say about minimum of one third of rooms there are have some sort of glitchers or hackers.

This is very understandable since Nexon America Inc. lacks maintenance team; a map glitch found in first week of patch might be fixed 4 months later- example of this would be a map called wave rider;I can count up to three glitches every map I played: all of them guarantee your invincibility until your ammo runs out.

Problem is that GM plays a game by regular name- I was in sergeant server where only people who played about 20+ hours of game can enter, and ban people who they think hack.

I was in a map called cold seed, and got 34 kills with 7 deaths: I was very happy with the result since my kill-death-ratio was only about 1.7.
I was banned as soon as that game ended. I asked nexon through customer service question section and they told me I was banned because of use of hacking programs.


I asked them to give me an information of GM who banned me so I can place formal complaint letter on him, my evidence being my never-formatted computer including all internet history which was never touched. GM answered came up with simple answer:

"Since you have decided to take legal action against Nexon America Inc., you will not be able to receive any service from us including ticketing service."

They shut my account down for good, as well as banning me from getting any customer service aid.


Nexon, really, really?

I still have my computer not formatted and never touched internet explorer/firefox history. They can scan through my computer if they wish- check registry history, w/e it takes for them to find any sort of game-aiding program.

I know they will just ignore me, but I still have them-information- untouched.


Point is, their GM play game as a normal character, ban people as they wish, and do not spend time on maintenance-I mean, aren't GM suppose to be working on game maintenance?

Nexon America Inc, NXgames, Wizet all wrapped up into one big fraud. They are located in California, why does it surprise me the corruption that comes from that side of the country? For the few posts listed here is by no indication the true account of the issues. The practices by this company is far ranging and most are not bringing it to light. Extremely disturbing , and hope that more will show the trueness of this theft ring.

On 12/13/2007 I made a complaint to nexon about why they failed to disclose the ineligibility of some accounts to purchase the 'Character Transfer'. Since the game is independent of the website I felt that in the items description they should have disclosed the rules and not mislead one to believe it was available for purchase, thus leading to one depositing money for that purpose.

They misrepresent the reason why you have to enter your birthdate information for the purchase of the 'Character Transfer' Nexon claims that it is for 'privacy sake' in reality it is to block the purchase. Everyone who has had their account blocked for any reason atleast once is prohibited from purchasing 'Character Transfer'.

On 12/13/2007 the same day I filed the complaint with them they deleted that ticket without any explanation. Since I made the money transfer through Paypal I filed a complaint with Paypal on 12/14/2007. Nexon failed to reply and on 12/19/2007 I escalated my complaint for paypal to make a ruling on this, I wanted a refund or the option to purchase 'Character Transfer'. Paypal gives 10 days for Nexon to respond to the complaint. Instead of nexon responding they retaliated by giving me a permanent bann on 12/20/2007 and claimed that I committed 'Charge Fraud'! Knowing this is Nexons' questionable practices I warned paypal this would probably happen. This is why I would let Paypal handle this situation. To make a ruling which nexon had until 12/29/2007 to respond before paypal would rule.

My account blocked for 'charge Fraud'. My paypal account is registered in my name with funds supported from my bank account. My MS account being registered as well with my name. Nexon notification of who purchases. My funds in my account with my name does not classify as 'Charge Fraud'. I did not initiate a charge back or reported any fraudulent charges as associated with 'Fraud'. I made a complaint and Nexon wanted to avoid it and they retaliated by banning my account.

As of this date my account contains the money and have not touched it while this was in the complaint process. They permanently banned my account and stole my money.